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W40489   Invoiced

07/24/2023, 09:30 am   
Onsite
Normal
DSIG.4066: Standard Service Hour 2023
Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Linda
07/24/2023
031456

Work Requested

Troubleshoot Jean's Laptop Issues
Work Requested by: Anna Clark

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Troubleshoot Jean's laptop. RAM usage was about 40% with no background services running. DSI will provide a quote to upgrade RAM and SSD. Set up Linda's new laptop for email and remote desktop with AnyDesk.
Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot Jean's laptop. RAM usage was about 40% with no background services running. DSI will provide a quote to upgrade RAM and SSD. Set up Linda's new laptop for email and remote desktop with AnyDesk. Bryant Bagiac
07/24/2023 09:03 am 07/24/2023 10:26 am 01:23

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
07/24/2023 08:40 am Created workorder. Kevin H.
07/24/2023 08:40 am Assigned: Bryant Bagiac Kevin H.
07/24/2023 08:40 am Updated status to Scheduled Kevin H.
07/24/2023 09:04 am Check-in 07/24/2023 09:03 am Bryant B.
07/24/2023 09:25 am Arrived 07/24/2023 09:25 am Bryant B.
07/24/2023 10:25 am Customer Signature Posted Bryant B.
07/24/2023 10:31 am Updated status to Service Completed Bryant B.
07/24/2023 10:31 am Work Order Tasks Added Bryant B.
07/24/2023 10:31 am Check-out 07/24/2023 10:26 am Bryant B.
07/24/2023 10:34 am Service Completed Bryant B.
07/24/2023 10:34 am Updated status to Pending Approval Bryant B.
07/24/2023 10:52 am Approved. Chu H.
07/24/2023 10:52 am Updated status to Submitted for Invoicing Chu H.
07/24/2023 01:09 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40489