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W40490 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Lou Garcia

Scheduled Date/Time:

07/24/2023, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031457

Work Requested

Troubleshoot Lou's CYMA Access

Work Requested by: Lou Garcia

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Lou reported that she is unable to access CYMA. Checked error message and error message states unable to access network drive where CYMA database is stored. Proceed to re-map the CYMA network drive. Test access CYMA with Lou successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Lou reported that she is unable to access CYMA. Checked error message and error message states unable to access network drive where CYMA database is stored. Proceed to re-map the CYMA network drive. Test access CYMA with Lou successfully.	Kevin Hsueh	07/24/2023 11:00 am	07/24/2023 11:45 am	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
07/24/2023 11:30 am	Created workorder.	Kevin H.
07/24/2023 11:30 am	Assigned: Kevin Hsueh	Kevin H.
07/24/2023 11:30 am	Updated status to Scheduled	Kevin H.
07/24/2023 11:44 am	Check-in 07/24/2023 11:00 am	Kevin H.
07/24/2023 11:46 am	Updated status to Service Completed	Kevin H.
07/24/2023 11:46 am	Work Order Tasks Added	Kevin H.
07/24/2023 11:46 am	Check-out 07/24/2023 11:45 am	Kevin H.
07/24/2023 11:47 am	Service Completed	Kevin H.
07/24/2023 11:47 am	Updated status to Pending Approval	Kevin H.
07/24/2023 11:47 am	No Signature: Remote Support	Kevin H.
07/25/2023 10:33 am	Approved.	Chu H.
07/25/2023 10:33 am	Updated status to Submitted for Invoicing	Chu H.
07/25/2023 11:09 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40490

Work Orders