DSI WebApp

W40504 Invoiced

Customer/Point of Contact:

Guam Dry Cleaners
Simon Sanchez (1-671-646-7993)

Scheduled Date/Time:

07/31/2023, 04:28 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

Yes

Print Name:

Marlene

Date Signed:

08/08/2023

Invoice Number:

031489

Work Requested

See Chu for information.

Work Requested by: Simon Sanchez

Items Dropped Off 1

	Item	Serial Number	Notes
1	Dell Workstation

Work Completed 1

Summary of Tasks

Troubleshoot Dell workstation. Determined problem was faulty motherboard or power supply unit from LED error code. Moved RAM and hard drive to replacement computer. Installed and activated Windows 7 then upgraded to Windows 10. Run Windows updates on replacement computer.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot Dell workstation. Determined problem was faulty motherboard or power supply unit from LED error code. Cleaned RAM contact points. Cloned 3.5" hard drive of Dell workstation to spare 2.5" hard drive. Moved RAM from Dell workstation to replacement computer. Installed spare 2.5" hard drive to replacement computer. Installed and activated Windows 7 then upgraded to Windows 10. Run Windows updates on replacement computer.	Chu Hsieh	08/08/2023 09:44 am	08/08/2023 11:44 am	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
07/31/2023 04:30 pm	Created workorder.	Alahas P.
07/31/2023 04:30 pm	Assigned: Chu Hsieh	Alahas P.
07/31/2023 04:30 pm	Updated status to Pending Schedule	Alahas P.
07/31/2023 04:30 pm	Added customer equipment.	Alahas P.
08/08/2023 11:45 am	Check-in 08/08/2023 11:44 am	Bryant B.
08/08/2023 11:50 am	Updated status to Service Completed	Bryant B.
08/08/2023 11:50 am	Work Order Tasks Added	Bryant B.
08/08/2023 11:50 am	Check-out 08/08/2023 11:44 am	Bryant B.
08/08/2023 11:58 am	Service Completed	Bryant B.
08/08/2023 11:58 am	Updated status to Pending Approval	Bryant B.
08/08/2023 11:58 am	Signature for Later: Customer signature later when picking up workstation	Bryant B.
08/08/2023 01:03 pm	Customer Signature Posted	Alahas P.
08/09/2023 10:33 am	Approved.	Chu H.
08/09/2023 10:33 am	Updated status to Submitted for Invoicing	Chu H.
08/09/2023 12:06 pm	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received Marlene 07/31/2023 04:30 pm
W40504

Work Orders