[][

W40513   Invoiced

08/02/2023, 02:00 pm   
Onsite
Service Contract
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]
2
0
Kevin Hsueh
Yes
Joy
08/04/2023
031486

Work Requested

Restore Docomo internet at Logistics Office. Troubleshoot Wilma's workstation. Setup Nitro PDF on accounting workstation.
Work Requested by: Christi Taijeron

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Restore Docomo internet at logistics. Docomo internet still down. Put back IT&E backup internet. Ambyth will request a Docomo tech to be onsite and schedule witb DSI to have all parties present. Wilma email issue resolved after she archived. Her mailbox reached the 50GB limit. Activate network lines for IP Phones for Drennan and Vanessa. Install Nitro PDF on Drennans workstation but unable to activate as license shows invalid. Ambyth to work with the software vendor.
Work Completed Technician Check-in Check-out Actual Hrs
1 Restore Docomo internet at logistics. Docomo internet still down. Put back IT&E backup internet. Ambyth will request a Docomo tech to be onsite and schedule witb DSI to have all parties present. Wilma email issue resolved after she archived. Her mailbox reached the 50GB limit. Activate network lines for IP Phones for Drennan and Vanessa. Install Nitro PDF on Drennans workstation but unable to activate as license shows invalid. Ambyth to work with the software vendor. Kevin Hsueh
08/04/2023 02:45 pm 08/04/2023 04:22 pm 01:37

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 18

Date/Time Comment Tech
08/02/2023 01:27 pm Created workorder. Kevin H.
08/02/2023 01:27 pm Assigned: Kevin Hsueh Kevin H.
08/02/2023 01:27 pm Updated status to Scheduled Kevin H.
08/04/2023 02:42 pm Work requested modified- Restore Docomo internet at Logistics Office. Troubleshoot Wilma's workstation. Setup Nitro PDF on accounting workstation. Kevin H.
08/04/2023 02:44 pm Updated Estimated Service Time (hrs) to Kevin H.
08/04/2023 02:44 pm Contact Person modified to Christi Taijeron Kevin H.
08/04/2023 02:44 pm Modified workorder. Kevin H.
08/04/2023 02:45 pm Check-in 08/04/2023 02:45 pm Kevin H.
08/04/2023 02:53 pm Arrived 08/04/2023 02:53 pm Kevin H.
08/04/2023 04:14 pm Customer Signature Posted Kevin H.
08/04/2023 04:25 pm Updated status to Service Completed Kevin H.
08/04/2023 04:25 pm Work Order Tasks Added Kevin H.
08/04/2023 04:25 pm Check-out 08/04/2023 04:22 pm Kevin H.
08/04/2023 04:27 pm Service Completed Kevin H.
08/04/2023 04:27 pm Updated status to Pending Approval Kevin H.
08/07/2023 03:26 pm Approved. Chu H.
08/07/2023 03:26 pm Updated status to Submitted for Invoicing Chu H.
08/07/2023 03:35 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40513