DSI WebApp

W40529 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Christi Taijeron

Scheduled Date/Time:

08/09/2023, 03:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)

Rates:

Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Christi Taijeron

Date Signed:

08/09/2023

Invoice Number:

034193

Work Requested

Troubleshoot Docomo internet

Work Requested by: Christi Taijeron

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Work with Docomo to troubleshoot Ambyth Logistics internet issue. Docomo Modem not set properly with the original static IP. Docomo advised they have no record of a static IP. Provided Docomo Ambyth Logistics static IP that DSI has on file. Docomo NOC tried to provision but was unable to due to a lock on their system. Docomo tech advised they will escalate to Ambyth Account Executive to approve and configure the correct static IP.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Work with Docomo to troubleshoot Ambyth Logistics internet issue. Docomo Modem not set properly with the original static IP. Docomo advised they have no record of a static IP. Provided Docomo Ambyth Logistics static IP that DSI has on file. Docomo NOC tried to provision but was unable to due to a lock on their system. Docomo tech advised they will escalate to Ambyth Account Executive to approve and configure the correct static IP.	Kevin Hsueh	08/09/2023 03:01 pm	08/09/2023 03:43 pm	00:42

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/09/2023 02:49 pm	Created workorder.	Kevin H.
08/09/2023 02:49 pm	Assigned: Kevin Hsueh	Kevin H.
08/09/2023 02:49 pm	Updated status to Scheduled	Kevin H.
08/09/2023 03:02 pm	Check-in 08/09/2023 03:01 pm	Kevin H.
08/09/2023 03:02 pm	Arrived 08/09/2023 03:02 pm	Kevin H.
08/09/2023 03:42 pm	Customer Signature Posted	Kevin H.
08/09/2023 03:47 pm	Updated status to Service Completed	Kevin H.
08/09/2023 03:47 pm	Work Order Tasks Added	Kevin H.
08/09/2023 03:47 pm	Check-out 08/09/2023 03:43 pm	Kevin H.
08/09/2023 03:50 pm	Service Completed	Kevin H.
08/09/2023 03:50 pm	Updated status to Pending Approval	Kevin H.
08/09/2023 04:17 pm	Approved.	Chu H.
08/09/2023 04:17 pm	Updated status to Submitted for Invoicing	Chu H.
08/10/2023 08:50 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40529

Work Orders