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W40541 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Eric James

Scheduled Date/Time:

08/16/2023, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)

Rates:

Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Eric

Date Signed:

08/16/2023

Invoice Number:

031504

Work Requested

Troubleshoot Eric James' printing issues

Work Requested by: Eric James

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Eric's printer on why it does not print. Determined problem was that the router was connected to switch on WAN port. Plugged cable into LAN port. Printed test page and verified that the printer prints properly. Changed printer name to XEROX AltaLink 8805 to make it more identifiable. Set printer to default.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot Eric's printer on why it does not print. Determined problem was that the router was connected to switch on WAN port. Plugged cable into LAN port. Printed test page and verified that the printer prints properly. Changed printer name to XEROX AltaLink 8805 to make it more identifiable. Set printer to default.	Bryant Bagiac	08/16/2023 09:17 am	08/16/2023 09:48 am	00:31

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/16/2023 08:30 am	Created workorder.	Kevin H.
08/16/2023 08:30 am	Assigned: Bryant Bagiac	Kevin H.
08/16/2023 08:30 am	Updated status to Scheduled	Kevin H.
08/16/2023 09:17 am	Check-in 08/16/2023 09:17 am	Bryant B.
08/16/2023 09:21 am	Arrived 08/16/2023 09:21 am	Bryant B.
08/16/2023 09:46 am	Customer Signature Posted	Bryant B.
08/16/2023 09:51 am	Updated status to Service Completed	Bryant B.
08/16/2023 09:51 am	Work Order Tasks Added	Bryant B.
08/16/2023 09:51 am	Check-out 08/16/2023 09:48 am	Bryant B.
08/16/2023 10:01 am	Service Completed	Bryant B.
08/16/2023 10:01 am	Updated status to Pending Approval	Bryant B.
08/16/2023 10:40 am	Approved.	Chu H.
08/16/2023 10:40 am	Updated status to Submitted for Invoicing	Chu H.
08/16/2023 11:08 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40541

Work Orders