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W40561   Invoiced

08/24/2023, 09:30 am   
Onsite
Service Contract
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Christi Taijeron
08/24/2023
031528

Work Requested

Configure Ambyth Logistics SonicWALL with new Docomo assigned WAN Static IP settings.
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Configure Ambyth Logistics SonicWALL with new WAN Static IP provided by Docomo. Docomo internet is now up. Reconfigure site to site VPN tunnel from Logistics to Corporate and confirmed site to site VPN tunnel is up. Worked with Christi to test and confirmed network drives can now be seen.
Work Completed Technician Check-in Check-out Actual Hrs
1 Configure Ambyth Logistics SonicWALL with new WAN Static IP provided by Docomo. Docomo internet is now up. Reconfigure site to site VPN tunnel from Logistics to Corporate and confirmed site to site VPN tunnel is up. Worked with Christi to test and confirmed network drives can now be seen. Kevin Hsueh
08/24/2023 08:45 am 08/24/2023 10:00 am 01:15

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
08/24/2023 08:32 am Created workorder. Kevin H.
08/24/2023 08:32 am Assigned: Kevin Hsueh Kevin H.
08/24/2023 08:32 am Updated status to Scheduled Kevin H.
08/24/2023 08:45 am Check-in 08/24/2023 08:45 am Kevin H.
08/24/2023 08:58 am Arrived 08/24/2023 08:58 am Kevin H.
08/24/2023 09:21 am Customer Signature Posted Kevin H.
08/25/2023 12:01 pm Updated status to Service Completed Kevin H.
08/25/2023 12:01 pm Work Order Tasks Added Kevin H.
08/25/2023 12:01 pm Check-out 08/24/2023 10:00 am Kevin H.
08/25/2023 12:03 pm Service Completed Kevin H.
08/25/2023 12:03 pm Updated status to Pending Approval Kevin H.
08/25/2023 05:34 pm Approved. Chu H.
08/25/2023 05:34 pm Updated status to Submitted for Invoicing Chu H.
08/25/2023 05:39 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40561