DSI WebApp

W40605 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

09/08/2023, 10:53 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Nel Bangayan

Date Signed:

09/08/2023

Invoice Number:

031554

Work Requested

Server down again. Nel requested service to check issue.

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Server down again due to power issue. Reseat PSUs and run iDrac power calibration. Server boots up properly. Advised Nel to have an electrician check the power outlet. Server is reporting under and over voltage errors.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Server down again due to power issue. Reseat PSUs and run iDrac power calibration. Server boots up properly. Advised Nel to have an electrician check the power outlet. Server is reporting under and over voltage errors.	Kevin Hsueh	09/08/2023 11:00 am	09/08/2023 11:30 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 22

Date/Time	Comment	Tech
09/08/2023 10:53 am	Created workorder.	Kevin H.
09/08/2023 10:53 am	Assigned: Kevin Hsueh	Kevin H.
09/08/2023 10:53 am	Updated status to Scheduled	Kevin H.
09/08/2023 11:23 am	Updated Estimated Service Time (hrs) to	Kevin H.
09/08/2023 11:23 am	Charge Type modified to Normal	Kevin H.
09/08/2023 11:23 am	Modified workorder.	Kevin H.
09/08/2023 11:24 am	Check-in 09/08/2023 11:00 am	Kevin H.
09/08/2023 11:25 am	Arrived 09/08/2023 11:00 am	Kevin H.
09/08/2023 11:27 am	Customer Signature Posted	Kevin H.
09/08/2023 12:18 pm	Updated status to Service Completed	Kevin H.
09/08/2023 12:18 pm	Work Order Tasks Added	Kevin H.
09/08/2023 12:18 pm	Check-out 09/08/2023 11:30 am	Kevin H.
09/08/2023 12:22 pm	Updated Estimated Service Time (hrs) to	Kevin H.
09/08/2023 12:22 pm	Rates modified to Standard Service Hour 2023: $150.00	Kevin H.
09/08/2023 12:22 pm	Modified workorder.	Kevin H.
09/08/2023 02:02 pm	Service Completed	Kevin H.
09/08/2023 02:02 pm	Updated status to Pending Approval	Kevin H.
09/11/2023 12:41 pm	Approved.	Chu H.
09/11/2023 12:41 pm	Updated status to Submitted for Invoicing	Chu H.
09/11/2023 12:42 pm	Approved.	Chu H.
09/11/2023 12:42 pm	Updated status to Submitted for Invoicing	Chu H.
09/11/2023 02:46 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40605

Work Orders