DSI WebApp

W40606 Invoiced

Customer/Point of Contact:

JMC Equipment Rental
Carmen Martinez

Scheduled Date/Time:

09/15/2023, 11:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Carmen Martinez

Date Signed:

09/08/2023

Invoice Number:

031555

Work Requested

troubleshoot Cookie's IP Phone

Work Requested by: Carmen Martinez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Cookie's IP Phone is not booting up. check PoE switch and confirmed ok. All other IP Phones ok. Noted Cookie's network cable was not seated properly on wall network jack. Reseat and IP phone boots up. Activate MS Office 365 on conference room workstation under Dino's profile.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Cookie's IP Phone is not booting up. check PoE switch and confirmed ok. All other IP Phones ok. Noted Cookie's network cable was not seated properly on wall network jack. Reseat and IP phone boots up. Activate MS Office 365 on conference room workstation under Dino's profile.	Kevin Hsueh	09/08/2023 11:30 am	09/08/2023 12:08 pm	00:38

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/08/2023 12:02 pm	Created workorder.	Kevin H.
09/08/2023 12:02 pm	Assigned: Kevin Hsueh	Kevin H.
09/08/2023 12:02 pm	Updated status to Scheduled	Kevin H.
09/08/2023 12:04 pm	Check-in 09/08/2023 11:30 am	Kevin H.
09/08/2023 12:05 pm	Arrived 09/08/2023 11:30 am	Kevin H.
09/08/2023 12:07 pm	Customer Signature Posted	Kevin H.
09/08/2023 12:09 pm	Updated status to Service Completed	Kevin H.
09/08/2023 12:09 pm	Work Order Tasks Added	Kevin H.
09/08/2023 12:09 pm	Check-out 09/08/2023 12:08 pm	Kevin H.
09/08/2023 12:11 pm	Service Completed	Kevin H.
09/08/2023 12:11 pm	Updated status to Pending Approval	Kevin H.
09/11/2023 12:39 pm	Approved.	Chu H.
09/11/2023 12:39 pm	Updated status to Submitted for Invoicing	Chu H.
09/11/2023 02:47 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40606

Work Orders