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W40622 Invoiced

Customer/Point of Contact:

JMC Equipment Rental
Marie "Cookie" Taitano (671-632-4596)

Scheduled Date/Time:

09/14/2023, 04:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Cookie Taitano

Date Signed:

09/14/2023

Invoice Number:

031567

Work Requested

Troubleshoot Cookie's email issue. Cookie advised she is unable to send or receive emails

Work Requested by: Marie "Cookie" Taitano

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Cookie reported she is unable to send emails. Check server and noted Exchange is running properly. Check Cookie's workstation outlook client and noted outlook lost activation. Reactivate using JMC subscription. Restart workstation. Test send and receive emails with no issues.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Cookie reported she is unable to send emails. Check server and noted Exchange is running properly. Check Cookie's workstation outlook client and noted outlook lost activation. Reactivate using JMC subscription. Restart workstation. Test send and receive emails with no issues.	Kevin Hsueh	09/14/2023 04:04 pm	09/14/2023 05:01 pm	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/14/2023 03:43 pm	Created workorder.	Kevin H.
09/14/2023 03:43 pm	Assigned: Kevin Hsueh	Kevin H.
09/14/2023 03:43 pm	Updated status to Scheduled	Kevin H.
09/14/2023 04:04 pm	Check-in 09/14/2023 04:04 pm	Kevin H.
09/14/2023 04:14 pm	Arrived 09/14/2023 04:14 pm	Kevin H.
09/14/2023 04:26 pm	Customer Signature Posted	Kevin H.
09/14/2023 05:02 pm	Updated status to Service Completed	Kevin H.
09/14/2023 05:02 pm	Work Order Tasks Added	Kevin H.
09/14/2023 05:02 pm	Check-out 09/14/2023 05:01 pm	Kevin H.
09/14/2023 05:06 pm	Service Completed	Kevin H.
09/14/2023 05:06 pm	Updated status to Pending Approval	Kevin H.
09/15/2023 08:49 am	Approved.	Chu H.
09/15/2023 08:49 am	Updated status to Submitted for Invoicing	Chu H.
09/15/2023 09:08 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40622

Work Orders