DSI WebApp

W40692 Invoiced

Customer/Point of Contact:

Equatorial Manufactory, Inc.
Linda Kasio

Scheduled Date/Time:

10/11/2023, 12:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Kasio

Date Signed:

10/11/2023

Invoice Number:

031623

Work Requested

Troubleshoot Server/Network

Work Requested by: Linda Kasio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Linda reported EMI Sales software and share drive not accessible. HP Switch where servers were connected was down. Confirmed UPS is ok. Switch is bad. Moved server network connection to Dell switch. Confirmed all accessible. DSI to provide a quote for a new switch.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Linda reported EMI Sales software and share drive not accessible. HP Switch where servers were connected was down. Confirmed UPS is ok. Switch is bad. Moved server network connection to Dell switch. Confirmed all accessible. DSI to provide a quote for a new switch.	Kevin Hsueh	10/11/2023 12:39 pm	10/11/2023 01:16 pm	00:37

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/11/2023 12:30 pm	Created workorder.	Kevin H.
10/11/2023 12:30 pm	Assigned: Kevin Hsueh	Kevin H.
10/11/2023 12:30 pm	Updated status to Scheduled	Kevin H.
10/11/2023 12:40 pm	Check-in 10/11/2023 12:39 pm	Kevin H.
10/11/2023 12:48 pm	Arrived 10/11/2023 12:47 pm	.
10/11/2023 01:08 pm	Customer Signature Posted	Kevin H.
10/11/2023 01:17 pm	Updated status to Service Completed	Kevin H.
10/11/2023 01:17 pm	Work Order Tasks Added	Kevin H.
10/11/2023 01:17 pm	Check-out 10/11/2023 01:16 pm	Kevin H.
10/11/2023 01:19 pm	Service Completed	Kevin H.
10/11/2023 01:19 pm	Updated status to Pending Approval	Kevin H.
10/12/2023 11:19 am	Approved.	Chu H.
10/12/2023 11:19 am	Updated status to Submitted for Invoicing	Chu H.
10/12/2023 11:59 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40692

Work Orders