DSI WebApp

W40751 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Jiao Jiao Zhu (671-649-2000)

Scheduled Date/Time:

10/30/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Courtney Mosley

Date Signed:

10/30/2023

Invoice Number:

031678

Work Requested

Troubleshoot CC Machine. Network cabling clean up at network switch.

Work Requested by: Jiao Jiao Zhu

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Removed old credit card terminal from front desk. Setup new credit card terminal at front desk. No IP Conflict error present upon boot up. Perform built in ping test with no issues. Test credit card transaction with Courtney successfully. Clean up unused network cables at the network switch. Remaining network connections are active. The remaining cables are extremely long. Advised Royal Orchid that these cables need to be cut and re-terminated to legnth. Also advised Royal Orchid downtime will be experienced as these are active network lines.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Removed old credit card terminal from front desk. Setup new credit card terminal at front desk. No IP Conflict error present upon boot up. Perform built in ping test with no issues. Test credit card transaction with Courtney successfully. Clean up unused network cables at the network switch. Remaining network connections are active. The remaining cables are extremely long. Advised Royal Orchid that these cables need to be cut and re-terminated to legnth. Also advised Royal Orchid downtime will be experienced as these are active network lines.	Kevin Hsueh	10/30/2023 01:47 pm	10/30/2023 02:27 pm	00:40

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/30/2023 11:03 am	Created workorder.	Kevin H.
10/30/2023 11:03 am	Assigned: Kevin Hsueh	Kevin H.
10/30/2023 11:03 am	Updated status to Scheduled	Kevin H.
10/30/2023 01:47 pm	Check-in 10/30/2023 01:47 pm	Kevin H.
10/30/2023 01:47 pm	Arrived 10/30/2023 01:47 pm	Kevin H.
10/30/2023 02:10 pm	Customer Signature Posted	Kevin H.
10/30/2023 02:27 pm	Updated status to Service Completed	Kevin H.
10/30/2023 02:27 pm	Work Order Tasks Added	Kevin H.
10/30/2023 02:27 pm	Check-out 10/30/2023 02:27 pm	Kevin H.
10/30/2023 02:29 pm	Service Completed	Kevin H.
10/30/2023 02:29 pm	Updated status to Pending Approval	Kevin H.
10/30/2023 04:48 pm	Approved.	Chu H.
10/30/2023 04:48 pm	Updated status to Submitted for Invoicing	Chu H.
10/30/2023 04:52 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40751

Work Orders