DSI WebApp

W40816 Invoiced

Customer/Point of Contact:

Level 10
Level 10 Inc (509-252-0711)

Scheduled Date/Time:

11/27/2023, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

933456

Taken By:

Bryant Bagiac

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031711

Work Requested

APC BK350/BE600M1 Battery Backup Replacement at Register 16. Ross Store #497 199 Chalan San Antonio Tamuning, GU 96913

Work Requested by: Level 10 Inc

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Unable to contact Ross Support Hotline at (800) 807-1733 due to error saying the number was not set up for receiving calls and to try again later. Unable to contact Phil Messina's office and mobile phone and Taime Grisham's office phone due to time difference (11/27 Monday at Site Location, 11/26 Sunday at Level 10). Replaced old BE600M1 Battery Backup with new BE600M1 Battery Backup at Register 16 at Ross Store #497 (GPO). Could not upload deliverables due to being unable to check in and out of work order on Level 10 portal. Sent email to both Phil and Taime explaining situation, that work was completed, and to contact me (Bryant Bagiac) at (671) 646-2007 ext. 146 if they have any questions or concerns.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Unable to contact Ross Support Hotline at (800) 807-1733 due to error saying the number was not set up for receiving calls and to try again later. Unable to contact Phil Messina's office and mobile phone and Taime Grisham's office phone due to time difference (11/27 Monday at Site Location, 11/26 Sunday at Level 10). Replaced old BE600M1 Battery Backup with new BE600M1 Battery Backup at Register 16 at Ross Store #497 (GPO). Could not upload deliverables due to being unable to check in and out of work order on Level 10 portal. Sent email to both Phil and Taime explaining situation, that work was completed, and to contact me (Bryant Bagiac) at (671) 646-2007 ext. 146 if they have any questions or concerns.	Bryant Bagiac	11/27/2023 09:30 am	11/27/2023 10:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/27/2023 08:54 am	Created workorder.	Bryant B.
11/27/2023 08:54 am	Assigned: Bryant Bagiac	Bryant B.
11/27/2023 08:54 am	Updated status to Scheduled	Bryant B.
11/27/2023 11:08 am	Check-in 11/27/2023 09:30 am	Bryant B.
11/27/2023 11:09 am	Arrived 11/27/2023 09:30 am	Bryant B.
11/27/2023 11:15 am	Updated status to Service Completed	Bryant B.
11/27/2023 11:15 am	Work Order Tasks Added	Bryant B.
11/27/2023 11:15 am	Check-out 11/27/2023 10:30 am	Bryant B.
11/27/2023 11:18 am	Service Completed	Bryant B.
11/27/2023 11:18 am	Updated status to Pending Approval	Bryant B.
11/27/2023 11:18 am	No Signature: Level 10 Service	Bryant B.
11/28/2023 11:46 am	Approved.	Chu H.
11/28/2023 11:46 am	Updated status to Submitted for Invoicing	Chu H.
11/28/2023 12:01 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40816

Work Orders