DSI WebApp

W40817 Invoiced

Customer/Point of Contact:

Ace Auto Glass, Inc. (Guam)
Becky Quintanilla

Scheduled Date/Time:

11/27/2023, 10:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Mara Quintanilla

Date Signed:

11/27/2023

Invoice Number:

031716

Work Requested

Troubleshoot Router. Internet down/not accessible.

Work Requested by: Becky Quintanilla

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

LED lights on router were on but no activity showing. Power cycle router and switch. Router and switch booted up. ACE Auto Glass workstations obtained an IP Address and internet is now accessible.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	LED lights on router were on but no activity showing. Power cycle router and switch. Router and switch booted up. ACE Auto Glass workstations obtained an IP Address and internet is now accessible.	Kevin Hsueh	11/27/2023 10:15 am	11/27/2023 10:39 am	00:24

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 22

Date/Time	Comment	Tech
11/27/2023 10:17 am	Created workorder.	Kevin H.
11/27/2023 10:17 am	Assigned: Kevin Hsueh	Kevin H.
11/27/2023 10:17 am	Updated status to Scheduled	Kevin H.
11/27/2023 10:34 am	Updated Estimated Service Time (hrs) to	Kevin H.
11/27/2023 10:34 am	Rates modified to Standard Service Hour 2023: $150.00	Kevin H.
11/27/2023 10:34 am	Modified workorder.	Kevin H.
11/27/2023 10:35 am	Check-in 11/27/2023 10:15 am	Kevin H.
11/27/2023 10:36 am	Arrived 11/27/2023 10:36 am	Kevin H.
11/27/2023 10:36 am	Updated Estimated Service Time (hrs) to	Kevin H.
11/27/2023 10:36 am	Charge Type modified to Normal	Kevin H.
11/27/2023 10:36 am	Modified workorder.	Kevin H.
11/27/2023 10:38 am	Customer Signature Posted	Kevin H.
11/27/2023 10:40 am	Updated status to Service Completed	Kevin H.
11/27/2023 10:40 am	Work Order Tasks Added	Kevin H.
11/27/2023 10:40 am	Check-out 11/27/2023 10:39 am	Kevin H.
11/27/2023 10:42 am	Additional part/service required.	Kevin H.
11/27/2023 10:42 am	Service Completed	Kevin H.
11/27/2023 02:50 pm	Service Completed	Kevin H.
11/27/2023 02:50 pm	Updated status to Pending Approval	Kevin H.
11/28/2023 11:44 am	Approved.	Chu H.
11/28/2023 11:44 am	Updated status to Submitted for Invoicing	Chu H.
11/28/2023 11:48 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40817

Work Orders