DSI WebApp

W40819 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Christi Taijeron

Scheduled Date/Time:

11/27/2023, 03:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)

Rates:

Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Christi Taijeron

Date Signed:

11/27/2023

Invoice Number:

031714

Work Requested

Troubleshoot workstation at Warehouse Location. Check Docomo IP Phones at Warehouse: calls are choppy again.

Work Requested by: Christi Taijeron

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reboot Docomo's Linksys Router used for IP Phones. Choppy call issue is better after the reboot. Wilma also advised slowness on Docomo Internet service. Contact John Sonden at Docomo to advise. Per John Sonden, he sees both modems showing poor signals at the Warehouse location. Docomo will schedule a tech to go onsite to troubleshoot. Docomo will coordinate the schedule with Gail.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Reboot Docomo's Linksys Router used for IP Phones. Choppy call issue is better after the reboot. Wilma also advised slowness on Docomo Internet service. Contact John Sonden at Docomo to advise. Per John Sonden, he sees both modems showing poor signals at the Warehouse location. Docomo will schedule a tech to go onsite to troubleshoot. Docomo will coordinate the schedule with Gail.	Kevin Hsueh	11/27/2023 03:12 pm	11/27/2023 03:51 pm	00:39

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/27/2023 02:53 pm	Created workorder.	Kevin H.
11/27/2023 02:53 pm	Assigned: Kevin Hsueh	Kevin H.
11/27/2023 02:53 pm	Updated status to Scheduled	Kevin H.
11/27/2023 03:12 pm	Check-in 11/27/2023 03:12 pm	Kevin H.
11/27/2023 03:13 pm	Arrived 11/27/2023 03:13 pm	Kevin H.
11/27/2023 03:27 pm	Customer Signature Posted	Kevin H.
11/27/2023 03:52 pm	Updated status to Service Completed	Kevin H.
11/27/2023 03:52 pm	Work Order Tasks Added	Kevin H.
11/27/2023 03:52 pm	Check-out 11/27/2023 03:51 pm	Kevin H.
11/27/2023 03:57 pm	Service Completed	Kevin H.
11/27/2023 03:57 pm	Updated status to Pending Approval	Kevin H.
11/28/2023 10:44 am	Approved.	Chu H.
11/28/2023 10:44 am	Updated status to Submitted for Invoicing	Chu H.
11/28/2023 11:30 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40819

Work Orders