DSI WebApp

W40828 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Jiao Jiao Zhu (671-649-2000)

Scheduled Date/Time:

11/30/2023, 10:34 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jiao Jiao Zhu

Date Signed:

11/30/2023

Invoice Number:

031722

Work Requested

Troubleshoot workstations

Work Requested by: Jiao Jiao Zhu

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Jiao Jiao and Housekeeping workstations lost server trust relationship. Remove both workstations from the domain and add both workstations back to the domain. Users can now login with no issues.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Jiao Jiao and Housekeeping workstations lost server trust relationship. Remove both workstations from the domain and add both workstations back to the domain. Users can now login with no issues.	Kevin Hsueh	11/30/2023 10:57 am	11/30/2023 11:50 am	00:53

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/30/2023 10:35 am	Created workorder.	Kevin H.
11/30/2023 10:35 am	Assigned: Kevin Hsueh	Kevin H.
11/30/2023 10:35 am	Updated status to Scheduled	Kevin H.
11/30/2023 10:58 am	Check-in 11/30/2023 10:57 am	Kevin H.
11/30/2023 10:59 am	Arrived 11/30/2023 10:58 am	Kevin H.
11/30/2023 11:36 am	Customer Signature Posted	Kevin H.
11/30/2023 11:51 am	Updated status to Service Completed	Kevin H.
11/30/2023 11:51 am	Work Order Tasks Added	Kevin H.
11/30/2023 11:51 am	Check-out 11/30/2023 11:50 am	Kevin H.
11/30/2023 11:54 am	Service Completed	Kevin H.
11/30/2023 11:54 am	Updated status to Pending Approval	Kevin H.
11/30/2023 05:24 pm	Approved.	Chu H.
11/30/2023 05:24 pm	Updated status to Submitted for Invoicing	Chu H.
11/30/2023 05:30 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40828

Work Orders