DSI WebApp

W40861 Invoiced

Customer/Point of Contact:

JMC Equipment Rental
Mark Peredo (1-671-632-4596)

Scheduled Date/Time:

12/13/2023, 09:00 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031753

Work Requested

Mark reported QuickBooks server not accessible.

Work Requested by: Mark Peredo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Work with Mark Peredo remotely. Unable to ping or access QuickBooks server. Checked logs and noted QuickBooks server lost connection at 1:09am this morning. Worked with Mark to physically power up the server. Server booted up successfully. Server is now accessible.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Work with Mark Peredo remotely. Unable to ping or access QuickBooks server. Checked logs and noted QuickBooks server lost connection at 1:09am this morning. Worked with Mark to physically power up the server. Server booted up successfully. Server is now accessible.	Kevin Hsueh	12/13/2023 09:00 am	12/13/2023 09:26 am	00:26

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/13/2023 09:24 am	Created workorder.	Kevin H.
12/13/2023 09:24 am	Assigned: Kevin Hsueh	Kevin H.
12/13/2023 09:24 am	Updated status to Scheduled	Kevin H.
12/13/2023 09:26 am	Check-in 12/13/2023 09:00 am	Kevin H.
12/13/2023 09:27 am	Updated status to Service Completed	Kevin H.
12/13/2023 09:27 am	Work Order Tasks Added	Kevin H.
12/13/2023 09:27 am	Check-out 12/13/2023 09:26 am	Kevin H.
12/13/2023 09:30 am	Service Completed	Kevin H.
12/13/2023 09:30 am	Updated status to Pending Approval	Kevin H.
12/13/2023 09:30 am	No Signature: Remote Support	Kevin H.
12/13/2023 03:35 pm	Approved.	Chu H.
12/13/2023 03:35 pm	Updated status to Submitted for Invoicing	Chu H.
12/13/2023 04:04 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40861

Work Orders