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W40870   Invoiced

JMC Equipment Rental
Dino Juloya
12/19/2023, 02:00 pm   
Onsite
Service Contract
DSIG.4066: Standard Service Hour 2023
Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Dino
12/19/2023
031761

Work Requested

Setup new employee profile
Work Requested by: Dino Juloya

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Set up new user account for Rose Cruz. Set up email account for Rose. Installed printer and verified that her computer can print. Troubleshoot crashing laptop with AutoCad software. Determined that laptop's Windows 11 OS is not compatible with AutoCad's OS compatibility of Windows 10. Advised customer to monitor laptop to see if it continues to crash. Offered solution of factory resetting laptop and installing AutoCad to see if other applications cause crashing.
Work Completed Technician Check-in Check-out Actual Hrs
1 Set up new user account for Rose Cruz. Set up email account for Rose. Installed printer and verified that her computer can print. Troubleshoot crashing laptop with AutoCad software. Determined that laptop's Windows 11 OS is not compatible with AutoCad's OS compatibility of Windows 10. Advised customer to monitor laptop to see if it continues to crash. Offered solution of factory resetting laptop and installing AutoCad to see if other applications cause crashing. Bryant Bagiac
12/19/2023 01:38 pm 12/19/2023 02:32 pm 00:54

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
12/19/2023 01:19 pm Created workorder. Kevin H.
12/19/2023 01:19 pm Assigned: Bryant Bagiac Kevin H.
12/19/2023 01:19 pm Updated status to Scheduled Kevin H.
12/19/2023 01:39 pm Check-in 12/19/2023 01:38 pm Bryant B.
12/19/2023 01:56 pm Arrived 12/19/2023 01:56 pm Bryant B.
12/19/2023 02:31 pm Customer Signature Posted Bryant B.
12/19/2023 02:41 pm Updated status to Service Completed Bryant B.
12/19/2023 02:41 pm Work Order Tasks Added Bryant B.
12/19/2023 02:41 pm Check-out 12/19/2023 02:32 pm Bryant B.
12/19/2023 02:43 pm Service Completed Bryant B.
12/19/2023 02:43 pm Updated status to Pending Approval Bryant B.
12/20/2023 09:08 am Approved. Chu H.
12/20/2023 09:08 am Updated status to Submitted for Invoicing Chu H.
12/20/2023 11:36 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40870