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W40870 Invoiced

Customer/Point of Contact:

JMC Equipment Rental
Dino Juloya

Scheduled Date/Time:

12/19/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Dino

Date Signed:

12/19/2023

Invoice Number:

031761

Work Requested

Setup new employee profile

Work Requested by: Dino Juloya

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Set up new user account for Rose Cruz. Set up email account for Rose. Installed printer and verified that her computer can print. Troubleshoot crashing laptop with AutoCad software. Determined that laptop's Windows 11 OS is not compatible with AutoCad's OS compatibility of Windows 10. Advised customer to monitor laptop to see if it continues to crash. Offered solution of factory resetting laptop and installing AutoCad to see if other applications cause crashing.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Set up new user account for Rose Cruz. Set up email account for Rose. Installed printer and verified that her computer can print. Troubleshoot crashing laptop with AutoCad software. Determined that laptop's Windows 11 OS is not compatible with AutoCad's OS compatibility of Windows 10. Advised customer to monitor laptop to see if it continues to crash. Offered solution of factory resetting laptop and installing AutoCad to see if other applications cause crashing.	Bryant Bagiac	12/19/2023 01:38 pm	12/19/2023 02:32 pm	00:54

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/19/2023 01:19 pm	Created workorder.	Kevin H.
12/19/2023 01:19 pm	Assigned: Bryant Bagiac	Kevin H.
12/19/2023 01:19 pm	Updated status to Scheduled	Kevin H.
12/19/2023 01:39 pm	Check-in 12/19/2023 01:38 pm	Bryant B.
12/19/2023 01:56 pm	Arrived 12/19/2023 01:56 pm	Bryant B.
12/19/2023 02:31 pm	Customer Signature Posted	Bryant B.
12/19/2023 02:41 pm	Updated status to Service Completed	Bryant B.
12/19/2023 02:41 pm	Work Order Tasks Added	Bryant B.
12/19/2023 02:41 pm	Check-out 12/19/2023 02:32 pm	Bryant B.
12/19/2023 02:43 pm	Service Completed	Bryant B.
12/19/2023 02:43 pm	Updated status to Pending Approval	Bryant B.
12/20/2023 09:08 am	Approved.	Chu H.
12/20/2023 09:08 am	Updated status to Submitted for Invoicing	Chu H.
12/20/2023 11:36 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40870

Work Orders