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W40886   Invoiced

12/29/2023, 09:15 am   
Inhouse
Normal
DSIG.4066: Standard Service Hour 2023
Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]
2
0
Alahas Pereda
Yes
Chris
01/03/2024
031787

Work Requested

Initial set up for Acer Predator laptop & troubleshoot Dell Laptop.
Work Requested by: Gary Hendrix

Items Dropped Off 1

Item Serial Number Notes
1 DELL laptop & brand new Acer laptop

Work Completed 1

Summary of Tasks

Dell Laptop Diagnosis: Chassis edges on right hand side and LCD Bezel damaged. Power button jammed, opening up chassis released pressure, making it easier to press. Still able to turn on. New Acer Predator Helios 16 (Predator PH16-71-72YG): Changed laptop name to serial number, install all available Windows updates, install Google Chrome
Work Completed Technician Check-in Check-out Actual Hrs
1 Dell Laptop Diagnosis: Chassis edges on right hand side and LCD Bezel damaged. Power button jammed, opening up chassis released pressure, making it easier to press. Still able to turn on. New Acer Predator Helios 16 (Predator PH16-71-72YG): Changed laptop name to serial number, install all available Windows updates, install Google Chrome Bryant Bagiac
12/29/2023 09:30 am 12/29/2023 10:30 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 19

Date/Time Comment Tech
12/29/2023 09:18 am Created workorder. Alahas P.
12/29/2023 09:18 am Assigned: Kevin Hsueh Alahas P.
12/29/2023 09:18 am Updated status to Pending Schedule Alahas P.
12/29/2023 09:18 am Added customer equipment. Alahas P.
12/29/2023 10:50 am Updated Estimated Service Time (hrs) to Kevin H.
12/29/2023 10:50 am Assigned: Bryant Bagiac Kevin H.
12/29/2023 10:50 am Unassigned: Kevin Hsueh Kevin H.
12/29/2023 10:50 am Modified workorder. Kevin H.
12/29/2023 11:29 am Check-in 12/29/2023 09:30 am Bryant B.
12/29/2023 11:36 am Updated status to Service Completed Bryant B.
12/29/2023 11:36 am Work Order Tasks Added Bryant B.
12/29/2023 11:36 am Check-out 12/29/2023 10:30 am Bryant B.
12/29/2023 11:39 am Service Completed Bryant B.
12/29/2023 11:39 am Updated status to Pending Approval Bryant B.
12/29/2023 11:39 am Signature for Later: Customer signature when picking up laptops. Bryant B.
12/29/2023 05:08 pm Approved. Chu H.
12/29/2023 05:08 pm Updated status to Submitted for Invoicing Chu H.
01/01/2024 04:49 pm Updated status to Invoiced Jessica L.
01/03/2024 03:53 pm Customer Signature Posted Alahas P.