DSI WebApp

W40898 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Jiao Jiao Zhu (671-649-2000)

Scheduled Date/Time:

01/05/2024, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Bryant Bagiac

Customer Signature:

Yes

Print Name:

Juliana Norita

Date Signed:

01/05/2024

Invoice Number:

031790

Work Requested

Workstation lost trust relationship. Remove and add back to Royal Orchid domain.

Work Requested by: Jiao Jiao Zhu

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Restore trust relationship with Ariane's computer. Logged into local admin account, removed computer from domain. Logged back in to local admin account to add computer back to domain. Ariane is not present, had Juliana test log in. Verified that the computer is able to log in with Juliana's account. Juliana signed work order, Jiao Jiao was out of office.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Restore trust relationship with Ariane's computer. Logged into local admin account, removed computer from domain. Logged back in to local admin account to add computer back to domain. Ariane is not present, had Juliana test log in. Verified that the computer is able to log in with Juliana's account. Juliana signed work order, Jiao Jiao was out of office.	Bryant Bagiac	01/05/2024 01:41 pm	01/05/2024 02:11 pm	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/05/2024 01:20 pm	Created workorder.	Bryant B.
01/05/2024 01:20 pm	Assigned: Bryant Bagiac	Bryant B.
01/05/2024 01:20 pm	Updated status to Scheduled	Bryant B.
01/05/2024 01:41 pm	Check-in 01/05/2024 01:41 pm	Bryant B.
01/05/2024 01:47 pm	Arrived 01/05/2024 01:46 pm	Bryant B.
01/05/2024 02:05 pm	Customer Signature Posted	Bryant B.
01/05/2024 02:14 pm	Updated status to Service Completed	Bryant B.
01/05/2024 02:14 pm	Work Order Tasks Added	Bryant B.
01/05/2024 02:14 pm	Check-out 01/05/2024 02:11 pm	Bryant B.
01/05/2024 02:16 pm	Service Completed	Bryant B.
01/05/2024 02:16 pm	Updated status to Pending Approval	Bryant B.
01/06/2024 05:36 pm	Approved.	Chu H.
01/06/2024 05:36 pm	Updated status to Submitted for Invoicing	Chu H.
01/08/2024 04:04 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40898

Work Orders