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W40905   Invoiced

01/09/2024, 09:30 am   
Onsite
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Bryant Bagiac
Yes
Cookie
01/09/2024
031792

Work Requested

Rose workstation (main office) – Check Adobe. JMC Purchased Adobe Acrobat License and is not working. Dispatch workstation – Check password reset issue (could be password does not meet complexity). Check printing issue (workstation cannot print to the printer at dispatch office).
Work Requested by: Cookie

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Install Adobe Creative Cloud on Rose's workstation at Main Office and show Rose how to edit PDFs on Adobe Acrobat. Was advised by Cookie that Victorina's workstation at Dispatch Office already had printing issue and password reset issue resolved. Troubleshoot Victorina's emails not sending and receiving. Sent test email to Victorina's email and sent reply back. Victorina is able to both send and receive. Reported testing back to Cookie.
Work Completed Technician Check-in Check-out Actual Hrs
1 Install Adobe Creative Cloud on Rose's workstation at Main Office and show Rose how to edit PDFs on Adobe Acrobat. Was advised by Cookie that Victorina's workstation at Dispatch Office already had printing issue and password reset issue resolved. Troubleshoot Victorina's emails not sending and receiving. Sent test email to Victorina's email and sent reply back. Victorina is able to both send and receive. Reported testing back to Cookie. Bryant Bagiac
01/09/2024 08:57 am 01/09/2024 10:29 am 01:32

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
01/09/2024 08:40 am Created workorder. Bryant B.
01/09/2024 08:40 am Assigned: Bryant Bagiac Bryant B.
01/09/2024 08:40 am Updated status to Scheduled Bryant B.
01/09/2024 08:57 am Check-in 01/09/2024 08:57 am Bryant B.
01/09/2024 09:11 am Arrived 01/09/2024 09:10 am Bryant B.
01/09/2024 10:28 am Customer Signature Posted Bryant B.
01/09/2024 10:33 am Updated status to Service Completed Bryant B.
01/09/2024 10:33 am Work Order Tasks Added Bryant B.
01/09/2024 10:33 am Check-out 01/09/2024 10:29 am Bryant B.
01/09/2024 10:47 am Service Completed Bryant B.
01/09/2024 10:47 am Updated status to Pending Approval Bryant B.
01/09/2024 08:27 pm Approved. Chu H.
01/09/2024 08:27 pm Updated status to Submitted for Invoicing Chu H.
01/10/2024 09:38 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40905