DSI WebApp

W40905 Invoiced

Customer/Point of Contact:

JMC Equipment Rental
Cookie

Scheduled Date/Time:

01/09/2024, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Bryant Bagiac

Customer Signature:

Yes

Print Name:

Cookie

Date Signed:

01/09/2024

Invoice Number:

031792

Work Requested

Rose workstation (main office) – Check Adobe. JMC Purchased Adobe Acrobat License and is not working. Dispatch workstation – Check password reset issue (could be password does not meet complexity). Check printing issue (workstation cannot print to the printer at dispatch office).

Work Requested by: Cookie

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Install Adobe Creative Cloud on Rose's workstation at Main Office and show Rose how to edit PDFs on Adobe Acrobat. Was advised by Cookie that Victorina's workstation at Dispatch Office already had printing issue and password reset issue resolved. Troubleshoot Victorina's emails not sending and receiving. Sent test email to Victorina's email and sent reply back. Victorina is able to both send and receive. Reported testing back to Cookie.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Install Adobe Creative Cloud on Rose's workstation at Main Office and show Rose how to edit PDFs on Adobe Acrobat. Was advised by Cookie that Victorina's workstation at Dispatch Office already had printing issue and password reset issue resolved. Troubleshoot Victorina's emails not sending and receiving. Sent test email to Victorina's email and sent reply back. Victorina is able to both send and receive. Reported testing back to Cookie.	Bryant Bagiac	01/09/2024 08:57 am	01/09/2024 10:29 am	01:32

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/09/2024 08:40 am	Created workorder.	Bryant B.
01/09/2024 08:40 am	Assigned: Bryant Bagiac	Bryant B.
01/09/2024 08:40 am	Updated status to Scheduled	Bryant B.
01/09/2024 08:57 am	Check-in 01/09/2024 08:57 am	Bryant B.
01/09/2024 09:11 am	Arrived 01/09/2024 09:10 am	Bryant B.
01/09/2024 10:28 am	Customer Signature Posted	Bryant B.
01/09/2024 10:33 am	Updated status to Service Completed	Bryant B.
01/09/2024 10:33 am	Work Order Tasks Added	Bryant B.
01/09/2024 10:33 am	Check-out 01/09/2024 10:29 am	Bryant B.
01/09/2024 10:47 am	Service Completed	Bryant B.
01/09/2024 10:47 am	Updated status to Pending Approval	Bryant B.
01/09/2024 08:27 pm	Approved.	Chu H.
01/09/2024 08:27 pm	Updated status to Submitted for Invoicing	Chu H.
01/10/2024 09:38 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40905

Work Orders