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W40929   Invoiced

Unitek Environmental
Tiffany Moore
01/18/2024, 08:30 am   
Inhouse
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
0
Alahas Pereda
Yes
Tiffany Moore
01/19/2024
031817

Work Requested

Factory reset laptop.
Work Requested by: Tiffany Moore

Items Dropped Off 1

Item Serial Number Notes
1 Cyborg Laptop Charging cable included

Work Completed 1

Summary of Tasks

Tiffany advised she did not need any data on the laptop. Attempted to reinstall Windows 11. Could not reinstall Windows 11 due to missing file. Downloaded Windows 11 ISO and reset Windows 11. Downloaded all Windows updates and installed Google Chrome.
Work Completed Technician Check-in Check-out Actual Hrs
1 Tiffany advised she did not need any data on the laptop. Attempted to reinstall Windows 11. Could not reinstall Windows 11 due to missing file. Downloaded Windows 11 ISO and reset Windows 11. Downloaded all Windows updates and installed Google Chrome. Bryant Bagiac
01/18/2024 08:30 am 01/18/2024 09:30 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 19

Date/Time Comment Tech
01/18/2024 08:35 am Created workorder. Alahas P.
01/18/2024 08:35 am Assigned: Kevin Hsueh Alahas P.
01/18/2024 08:35 am Updated status to Pending Schedule Alahas P.
01/18/2024 08:35 am Added customer equipment. Alahas P.
01/18/2024 08:38 am Updated Estimated Service Time (hrs) to Kevin H.
01/18/2024 08:38 am Assigned: Bryant Bagiac Kevin H.
01/18/2024 08:38 am Unassigned: Kevin Hsueh Kevin H.
01/18/2024 08:38 am Modified workorder. Kevin H.
01/19/2024 11:04 am Check-in 01/18/2024 08:30 am Bryant B.
01/19/2024 11:10 am Updated status to Service Completed Bryant B.
01/19/2024 11:10 am Work Order Tasks Added Bryant B.
01/19/2024 11:10 am Check-out 01/18/2024 09:30 am Bryant B.
01/19/2024 11:13 am Service Completed Bryant B.
01/19/2024 11:13 am Updated status to Pending Approval Bryant B.
01/19/2024 11:13 am Signature for Later: Customer will sign when picking up laptop Bryant B.
01/19/2024 02:04 pm Customer Signature Posted Pam C.
01/22/2024 08:49 am Approved. Chu H.
01/22/2024 08:49 am Updated status to Submitted for Invoicing Chu H.
01/22/2024 09:11 am Updated status to Invoiced Jessica L.