Piti Office: Troubleshoot workstation with no internet connection. Checked Network Settings, detected no connection. Cable connecting workstation to switch was unplugged. Plugged cable back in. Mapped OPS drive on Ambyth's new server. Had Kaela verify that proper data is there. Printed test page to verify the computer can print.
Ambyth HQ: Set up new user profile for Janet Lukangaw and Peter Pocaigue. Set up Microsoft Office and emails. Installed printer drivers.
Troubleshoot Mr. Miller's emails not syncing. Password on file does not work. Advised Mr. Miller that password will be reset. Mr. Miller gave password he wanted to reset to. Reset password to Mr. Miller's wanted password. Password was able to work and emails started to sync. Updated email password on Mr. Miller's iPhone. Verified that the emails are synced.
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Work Completed |
Technician |
Check-in |
Check-out |
Actual Hrs |
| 1 |
Piti Office: Troubleshoot workstation with no internet connection. Checked Network Settings, detected no connection. Cable connecting workstation to switch was unplugged. Plugged cable back in. Mapped OPS drive on Ambyth's new server. Had Kaela verify that proper data is there. Printed test page to verify the computer can print.
Ambyth HQ: Set up new user profile for Janet Lukangaw and Peter Pocaigue. Set up Microsoft Office and emails. Installed printer drivers.
Troubleshoot Mr. Miller's emails not syncing. Password on file does not work. Advised Mr. Miller that password will be reset. Mr. Miller gave password he wanted to reset to. Reset password to Mr. Miller's wanted password. Password was able to work and emails started to sync. Updated email password on Mr. Miller's iPhone. Verified that the emails are synced. |
Bryant Bagiac
|
01/22/2024 09:25 am |
01/22/2024 12:05 pm |
02:40
|
