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W40958 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

01/31/2024, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Nel Bangayan

Date Signed:

01/31/2024

Invoice Number:

031840

Work Requested

Troubleshoot workstation

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check 2 Lenovo M73 workstations and both have no OS detected. BIOS does not detect SSDs. Brought back 2 Lenovo M73 (S/N: MJ03HFX4 and MJ03HFX3) to troubleshoot and replace with new SSDs. Check Nels workstation and noted her HDD is showing signs of failure. DSI to provide a quote to replace HDD with a new SSD.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check 2 Lenovo M73 workstations and both have no OS detected. BIOS does not detect SSDs. Brought back 2 Lenovo M73 (S/N: MJ03HFX4 and MJ03HFX3) to troubleshoot and replace with new SSDs. Check Nels workstation and noted her HDD is showing signs of failure. DSI to provide a quote to replace HDD with a new SSD.	Kevin Hsueh	01/31/2024 09:19 am	01/31/2024 10:02 am	00:43

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/31/2024 08:48 am	Created workorder.	Kevin H.
01/31/2024 08:48 am	Assigned: Kevin Hsueh	Kevin H.
01/31/2024 08:48 am	Updated status to Scheduled	Kevin H.
01/31/2024 09:19 am	Check-in 01/31/2024 09:19 am	Kevin H.
01/31/2024 09:20 am	Arrived 01/31/2024 09:20 am	Kevin H.
01/31/2024 10:00 am	Customer Signature Posted	Kevin H.
01/31/2024 10:04 am	Updated status to Service Completed	Kevin H.
01/31/2024 10:04 am	Work Order Tasks Added	Kevin H.
01/31/2024 10:04 am	Check-out 01/31/2024 10:02 am	Kevin H.
01/31/2024 10:05 am	Service Completed	Kevin H.
01/31/2024 10:05 am	Updated status to Pending Approval	Kevin H.
01/31/2024 10:19 am	Approved.	Chu H.
01/31/2024 10:19 am	Updated status to Submitted for Invoicing	Chu H.
01/31/2024 11:25 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40958

Work Orders