DSI WebApp

W40985 Invoiced

Customer/Point of Contact:

The Serengeti Trust
Ross Morrison

Scheduled Date/Time:

02/12/2024, 04:30 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031864

Work Requested

Unable to connect to internet

Work Requested by: Ross Morrison

Items Dropped Off 1

	Item	Serial Number	Notes
1	Lenovo X1 Carbon	PF-46XYPY

Work Completed 1

Summary of Tasks

Complete the ExpressVPN setup. Connection restored. Temporarily install Malwarebytes to scan for malwares - none found.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Complete the ExpressVPN setup. Connection restored. Temporarily install Malwarebytes to scan for malwares - none found.	Chu Hsieh	02/12/2024 04:30 pm	02/12/2024 04:55 pm	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 20

Date/Time	Comment	Tech
02/12/2024 04:53 pm	Created workorder.	Chu H.
02/12/2024 04:53 pm	Assigned: Chu Hsieh	Chu H.
02/12/2024 04:53 pm	Updated status to Scheduled	Chu H.
02/12/2024 04:53 pm	Added customer equipment.	Chu H.
02/12/2024 04:55 pm	Check-in 02/12/2024 04:30 pm	Chu H.
02/12/2024 04:57 pm	Updated status to Service Completed	Chu H.
02/12/2024 04:57 pm	Work Order Tasks Added	Chu H.
02/12/2024 04:57 pm	Check-out 02/12/2024 04:55 pm	Chu H.
02/12/2024 05:00 pm	Service Completed	Chu H.
02/12/2024 05:00 pm	Updated status to Pending Approval	Chu H.
02/12/2024 05:00 pm	Signature for Later: Wait customer pickup	Chu H.
02/13/2024 08:52 am	Approved.	Chu H.
02/13/2024 08:52 am	Updated status to Submitted for Invoicing	Chu H.
02/13/2024 08:53 am	Approved.	Chu H.
02/13/2024 08:53 am	Updated status to Submitted for Invoicing	Chu H.
02/13/2024 08:54 am	Approved.	Chu H.
02/13/2024 08:54 am	Updated status to Submitted for Invoicing	Chu H.
02/13/2024 08:56 am	Approved.	Chu H.
02/13/2024 08:56 am	Updated status to Submitted for Invoicing	Chu H.
02/13/2024 09:03 am	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received Ross Morrison 02/12/2024 04:53 pm
W40985

Work Orders