DSI WebApp

W41021 Invoiced

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

02/26/2024, 04:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6002: Brooks - Service Contract (03/01/23 - 02/28/24)

Rates:

Brooks - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

02/26/2024

Invoice Number:

031898

Work Requested

Install RMA Lenovo HDD sent to Brooks under warranty.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Install new Lenovo HDD (RMA) on server (S/N: SMD7A01880J1B3M1L05QF). Confirmed new HDD is detected. Confirmed RAID Array is in the process of rebuilding. Advised Lisa that rebuilding should complete overnight as it will take several hours. DSI to check on rebuild status.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Install new Lenovo HDD (RMA) on server (S/N: SMD7A01880J1B3M1L05QF). Confirmed new HDD is detected. Confirmed RAID Array is in the process of rebuilding. Advised Lisa that rebuilding should complete overnight as it will take several hours. DSI to check on rebuild status.	Kevin Hsueh	02/26/2024 04:01 pm	02/26/2024 04:57 pm	00:56

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
02/26/2024 03:42 pm	Created workorder.	Kevin H.
02/26/2024 03:42 pm	Assigned: Kevin Hsueh	Kevin H.
02/26/2024 03:42 pm	Updated status to Scheduled	Kevin H.
02/26/2024 04:02 pm	Check-in 02/26/2024 04:01 pm	Kevin H.
02/26/2024 04:07 pm	Arrived 02/26/2024 04:07 pm	Kevin H.
02/26/2024 04:14 pm	Customer Signature Posted	Kevin H.
02/26/2024 04:57 pm	Updated status to Service Completed	Kevin H.
02/26/2024 04:57 pm	Work Order Tasks Added	Kevin H.
02/26/2024 04:57 pm	Check-out 02/26/2024 04:57 pm	Kevin H.
02/26/2024 04:59 pm	Service Completed	Kevin H.
02/26/2024 04:59 pm	Updated status to Pending Approval	Kevin H.
02/27/2024 09:06 am	Approved.	Chu H.
02/27/2024 09:06 am	Updated status to Submitted for Invoicing	Chu H.
02/27/2024 09:08 am	Approved.	.
02/27/2024 09:08 am	Updated status to Submitted for Invoicing	.
02/27/2024 09:41 am	Updated status to Invoiced	Jessica L.
02/27/2024 09:42 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41021

Work Orders