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W41025 Invoiced

Customer/Point of Contact:

Fargo Pacific, Inc.
Guy Binoya

Scheduled Date/Time:

02/28/2024, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

FARG.6003: Fargo Pacific - Service Contract (05/05/23 - 05/04/24)

Rates:

Fargo Pacific - Service Contract (05/05/23 - 05/04/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Guy Binoya

Date Signed:

02/28/2024

Invoice Number:

031906

Work Requested

Troubleshoot Kyocera MFP scan to email issue.

Work Requested by: Guy Binoya

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

scans to email not being received. Check Kyocera MFP and noted scan to email shows successful. Check hosted exchange email security and noted scans were flagged as spam from allstarcopier. Added allstarcopier.com to allowed domain list. Test scan to emails successfully received after change.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	scans to email not being received. Check Kyocera MFP and noted scan to email shows successful. Check hosted exchange email security and noted scans were flagged as spam from allstarcopier. Added allstarcopier.com to allowed domain list. Test scan to emails successfully received after change.	Kevin Hsueh	02/28/2024 08:31 am	02/28/2024 08:58 am	00:27

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/28/2024 08:27 am	Created workorder.	Kevin H.
02/28/2024 08:27 am	Assigned: Kevin Hsueh	Kevin H.
02/28/2024 08:27 am	Updated status to Scheduled	Kevin H.
02/28/2024 08:31 am	Check-in 02/28/2024 08:31 am	Kevin H.
02/28/2024 08:32 am	Arrived 02/28/2024 08:32 am	Kevin H.
02/28/2024 08:34 am	Customer Signature Posted	Kevin H.
02/28/2024 09:00 am	Updated status to Service Completed	Kevin H.
02/28/2024 09:00 am	Work Order Tasks Added	Kevin H.
02/28/2024 09:00 am	Check-out 02/28/2024 08:58 am	Kevin H.
02/28/2024 09:03 am	Service Completed	Kevin H.
02/28/2024 09:03 am	Updated status to Pending Approval	Kevin H.
02/29/2024 08:55 am	Approved.	Chu H.
02/29/2024 08:55 am	Updated status to Submitted for Invoicing	Chu H.
02/29/2024 01:54 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41025

Work Orders