DSI WebApp

W41054 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

03/06/2024, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)

Rates:

Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031925

Work Requested

Subic Office Remote Support: Troubleshoot Benjie DeGuzman and Ireish Misola outlook clients

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reconfigure Benjie DeGuzman's Outlook client as his Outlook client was stuck in work offline mode. Test open outlook after reconfiguration successfuly. Ireish Misola reported she is unable to see her inbox or sent mail. Check and noted incorrect profile is being used. Removed incorrect outlook profile and re-open outlook and confirmed with Ireish Misola that the emails are seen.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Reconfigure Benjie DeGuzman's Outlook client as his Outlook client was stuck in work offline mode. Test open outlook after reconfiguration successfuly. Ireish Misola reported she is unable to see her inbox or sent mail. Check and noted incorrect profile is being used. Removed incorrect outlook profile and re-open outlook and confirmed with Ireish Misola that the emails are seen.	Kevin Hsueh	03/06/2024 09:00 am	03/06/2024 10:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/06/2024 11:09 am	Created workorder.	Kevin H.
03/06/2024 11:09 am	Assigned: Kevin Hsueh	Kevin H.
03/06/2024 11:09 am	Updated status to Scheduled	Kevin H.
03/06/2024 03:13 pm	Check-in 03/06/2024 09:00 am	Kevin H.
03/06/2024 03:15 pm	Updated status to Service Completed	Kevin H.
03/06/2024 03:15 pm	Work Order Tasks Added	Kevin H.
03/06/2024 03:15 pm	Check-out 03/06/2024 10:00 am	Kevin H.
03/06/2024 04:20 pm	Service Completed	Kevin H.
03/06/2024 04:20 pm	Updated status to Pending Approval	Kevin H.
03/06/2024 04:20 pm	No Signature: Remote Support	Kevin H.
03/07/2024 05:22 pm	Approved.	Chu H.
03/07/2024 05:22 pm	Updated status to Submitted for Invoicing	Chu H.
03/08/2024 12:11 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41054

Work Orders