DSI WebApp

W41057 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Jiao Jiao Zhu (671-649-2000)

Scheduled Date/Time:

03/07/2024, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jiao Jiao Zhu

Date Signed:

03/07/2024

Invoice Number:

031927

Work Requested

Troubleshoot Workstation

Work Requested by: Jiao Jiao Zhu

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reservation workstation lost server trust relationship. Remove from domain and add back to domain. Test login successful. Check front desk xerox unable to print. Issue due to network cable being connected to fax port. Reconnect network cable to network port and prints are working. Meet with Mr. Su to discuss VoIP system for Royal Orchid.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Reservation workstation lost server trust relationship. Remove from domain and add back to domain. Test login successful. Check front desk xerox unable to print. Issue due to network cable being connected to fax port. Reconnect network cable to network port and prints are working. Meet with Mr. Su to discuss VoIP system for Royal Orchid.	Kevin Hsueh	03/07/2024 01:54 pm	03/07/2024 02:54 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/07/2024 01:28 pm	Created workorder.	Kevin H.
03/07/2024 01:28 pm	Assigned: Kevin Hsueh	Kevin H.
03/07/2024 01:28 pm	Updated status to Scheduled	Kevin H.
03/07/2024 01:55 pm	Check-in 03/07/2024 01:54 pm	Kevin H.
03/07/2024 01:56 pm	Arrived 03/07/2024 01:56 pm	Kevin H.
03/07/2024 02:11 pm	Customer Signature Posted	Kevin H.
03/07/2024 03:03 pm	Updated status to Service Completed	Kevin H.
03/07/2024 03:03 pm	Work Order Tasks Added	Kevin H.
03/07/2024 03:03 pm	Check-out 03/07/2024 03:01 pm	Kevin H.
03/07/2024 03:06 pm	Service Completed	Kevin H.
03/07/2024 03:06 pm	Updated status to Pending Approval	Kevin H.
03/07/2024 05:17 pm	Approved.	Chu H.
03/07/2024 05:17 pm	Updated status to Submitted for Invoicing	Chu H.
03/08/2024 12:16 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41057

Work Orders