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W41088   Invoiced

03/25/2024, 02:00 pm   
Onsite
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
SV1338470
Kevin Hsueh
Yes
Mark Pachkoski
03/25/2024
031965

Work Requested

CMOS Battery Replacement for Cisco UCS C220 M4 Server. Client: GHD POC: Mark Pachkoski Tel: 671-727-6803 Email: Mark.Pachkoski@ghd.com
Work Requested by: Jonathan Tan

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Arrived onsite and noted server fans were spinning loudly. Noted PSU1 had power cable connected but no LED light on. PSU2 is fine. Proceed to work with GHD to shutdown Cisco server. Proceed to remove old CMOS battery and install new CMOS battery. Reboot Server. Per GHD, CMOS Battery and PSU1 error present. GHD advised they will generate and provide logs on this current ticket. GHD proceeded to boot up all VMs successfully. Released from site by GHD.
Work Completed Technician Check-in Check-out Actual Hrs
1 Arrived onsite and noted server fans were spinning loudly. Noted PSU1 had power cable connected but no LED light on. PSU2 is fine. Proceed to work with GHD to shutdown Cisco server. Proceed to remove old CMOS battery and install new CMOS battery. Reboot Server. Per GHD, CMOS Battery and PSU1 error present. GHD advised they will generate and provide logs on this current ticket. GHD proceeded to boot up all VMs successfully. Released from site by GHD. Kevin Hsueh
03/25/2024 01:45 pm 03/25/2024 03:24 pm 01:39

Parts and Materials 1

Item Serial Number Condition Qty Price Amount
1 CR2032 Battery New 1 8.00 8.00
TOTAL ($)   8.00

Comments For Internal Use only. 14

Date/Time Comment Tech
03/22/2024 04:35 pm Created workorder. Kevin H.
03/22/2024 04:35 pm Assigned: Kevin Hsueh Kevin H.
03/22/2024 04:35 pm Updated status to Scheduled Kevin H.
03/25/2024 01:45 pm Check-in 03/25/2024 01:45 pm Kevin H.
03/25/2024 01:52 pm Arrived 03/25/2024 01:52 pm Kevin H.
03/25/2024 03:22 pm Customer Signature Posted Kevin H.
03/25/2024 03:27 pm Updated status to Service Completed Kevin H.
03/25/2024 03:27 pm Work Order Tasks Added Kevin H.
03/25/2024 03:27 pm Check-out 03/25/2024 03:24 pm Kevin H.
03/25/2024 03:32 pm Service Completed Kevin H.
03/25/2024 03:32 pm Updated status to Pending Approval Kevin H.
03/25/2024 05:08 pm Approved. Chu H.
03/25/2024 05:08 pm Updated status to Submitted for Invoicing Chu H.
03/25/2024 05:14 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41088