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W41111 Invoiced

Customer/Point of Contact:

Field Nation
Retail Tech

Scheduled Date/Time:

04/09/2024, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4070: After Hour Service 2024

Rates:

After Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

14812348

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031995

Work Requested

Field Nation Service# 14812348 at Michael Kors Tumon location. POS network cable remediation.

Work Requested by: Retail Tech

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Arrived onsite time in with Retail Tech (Rashida) and was transferred to level 2 support (Andrew). Procced with Reg1 spare cable remediation steps. Reg1 spare cable terminates to patch panel port 23. Noted cable to patch panel port 23 pair 7 was not fully seated. Re-terminate cable on patch panel port 23. Run continuity test from Reg1 spare cable to patch panel and confirmed continuity test passed. Took all required photo deliverables and upload to work market. Approved by Andrew. Cleared to leave site by Andrew. Michael Kors Store Manager (Xiao Ma) signed off on printed out work market order.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Arrived onsite time in with Retail Tech (Rashida) and was transferred to level 2 support (Andrew). Procced with Reg1 spare cable remediation steps. Reg1 spare cable terminates to patch panel port 23. Noted cable to patch panel port 23 pair 7 was not fully seated. Re-terminate cable on patch panel port 23. Run continuity test from Reg1 spare cable to patch panel and confirmed continuity test passed. Took all required photo deliverables and upload to work market. Approved by Andrew. Cleared to leave site by Andrew. Michael Kors Store Manager (Xiao Ma) signed off on printed out work market order.	Kevin Hsueh	04/09/2024 08:50 am	04/09/2024 09:50 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/03/2024 02:02 pm	Created workorder.	Kevin H.
04/03/2024 02:02 pm	Assigned: Kevin Hsueh	Kevin H.
04/03/2024 02:02 pm	Updated status to Scheduled	Kevin H.
04/09/2024 10:33 am	Check-in 04/09/2024 08:50 am	Kevin H.
04/09/2024 10:34 am	Arrived 04/09/2024 09:00 am	Kevin H.
04/09/2024 10:35 am	Updated status to Service Completed	Kevin H.
04/09/2024 10:35 am	Work Order Tasks Added	Kevin H.
04/09/2024 10:35 am	Check-out 04/09/2024 09:50 am	Kevin H.
04/09/2024 10:40 am	Service Completed	Kevin H.
04/09/2024 10:40 am	Updated status to Pending Approval	Kevin H.
04/09/2024 10:40 am	No Signature: Field Nation Service	Kevin H.
04/10/2024 04:21 pm	Approved.	Chu H.
04/10/2024 04:21 pm	Updated status to Submitted for Invoicing	Chu H.
04/10/2024 04:34 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41111

Work Orders