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W41158 Invoiced

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

04/22/2024, 08:24 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

Yes

Print Name:

JoJo

Date Signed:

04/22/2024

Invoice Number:

032022

Work Requested

Check mouse as it is working intermittently.

Work Requested by: Alma Dimla

Items Dropped Off 1

	Item	Serial Number	Notes
1	Panasonic Toughbook - T0493		Charging cable provided

Work Completed 1

Summary of Tasks

Check Panasonic Laptop and noted that mouse cursor has phantom movements with no user input. Noted touch screen is registering touches when no user input. Disable touch screen device and mouse cursor normalized and has no issue. Spoke to Alma and confirmed touch screen feature is not needed. Left touch screen device disabled so mouse cursor can function properly.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check Panasonic Laptop and noted that mouse cursor has phantom movements with no user input. Noted touch screen is registering touches when no user input. Disable touch screen device and mouse cursor normalized and has no issue. Spoke to Alma and confirmed touch screen feature is not needed. Left touch screen device disabled so mouse cursor can function properly.	Kevin Hsueh	04/22/2024 10:00 am	04/22/2024 10:29 am	00:29

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
04/22/2024 08:28 am	Created workorder.	Alahas P.
04/22/2024 08:28 am	Assigned: Kevin Hsueh	Alahas P.
04/22/2024 08:28 am	Updated status to Pending Schedule	Alahas P.
04/22/2024 08:28 am	Added customer equipment.	Alahas P.
04/22/2024 10:28 am	Check-in 04/22/2024 10:00 am	Kevin H.
04/22/2024 10:31 am	Updated status to Service Completed	Kevin H.
04/22/2024 10:31 am	Work Order Tasks Added	Kevin H.
04/22/2024 10:31 am	Check-out 04/22/2024 10:29 am	Kevin H.
04/22/2024 10:33 am	Service Completed	Kevin H.
04/22/2024 10:33 am	Updated status to Pending Approval	Kevin H.
04/22/2024 10:33 am	No Signature: Laptop will be picked up by Morrico Equipment	Kevin H.
04/22/2024 10:44 am	Customer Signature Posted	Alahas P.
04/22/2024 05:33 pm	Approved.	Chu H.
04/22/2024 05:33 pm	Updated status to Submitted for Invoicing	Chu H.
04/23/2024 09:32 am	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received JoJo 04/22/2024 08:28 am
W41158

Work Orders