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W41163 Invoiced

Customer/Point of Contact:

Guam Hotel & Restaurant Association
Mariah Natuel

Scheduled Date/Time:

04/24/2024, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Mary Rhodes

Date Signed:

04/24/2024

Invoice Number:

032026

Work Requested

Troubleshoot Printing Issues

Work Requested by: Mariah Natuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Nikki unable to print to Kyocera MFP. reinstall Kyocera MFP. perform test print successfully. Setup Nikki mobile phone to print to Kyocera MFP

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Nikki unable to print to Kyocera MFP. reinstall Kyocera MFP. perform test print successfully. Setup Nikki mobile phone to print to Kyocera MFP	Kevin Hsueh	04/24/2024 09:30 am	04/24/2024 10:20 am	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/24/2024 08:51 am	Created workorder.	Kevin H.
04/24/2024 08:51 am	Assigned: Kevin Hsueh	Kevin H.
04/24/2024 08:51 am	Updated status to Scheduled	Kevin H.
04/24/2024 09:34 am	Check-in 04/24/2024 09:30 am	Kevin H.
04/24/2024 09:34 am	Arrived 04/24/2024 09:34 am	Kevin H.
04/24/2024 10:19 am	Customer Signature Posted	Kevin H.
04/24/2024 10:22 am	Updated status to Service Completed	Kevin H.
04/24/2024 10:22 am	Work Order Tasks Added	Kevin H.
04/24/2024 10:22 am	Check-out 04/24/2024 10:20 am	Kevin H.
04/24/2024 10:24 am	Service Completed	Kevin H.
04/24/2024 10:24 am	Updated status to Pending Approval	Kevin H.
04/25/2024 08:58 am	Approved.	Chu H.
04/25/2024 08:58 am	Updated status to Submitted for Invoicing	Chu H.
04/25/2024 09:27 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41163

Work Orders