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W41193   Invoiced

Dr. Yang Dental Clinic
Anette Toves
05/07/2024, 02:00 pm   
Onsite
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
TK Lee
05/07/2024
032075

Work Requested

Troubleshoot UPS Issue
Work Requested by: Anette Toves

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check APC SRT3000 UPS. power on UPS and P.17 error thrown. UPS does not boot up. Check battery pack voltage and confirmed correct. Proceed to perform UPS Brain Dead Proceedure based on APC KB article. P.17 error still present. UPS unit is bad.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check APC SRT3000 UPS. power on UPS and P.17 error thrown. UPS does not boot up. Check battery pack voltage and confirmed correct. Proceed to perform UPS Brain Dead Proceedure based on APC KB article. P.17 error still present. UPS unit is bad. Kevin Hsueh
05/07/2024 01:51 pm 05/07/2024 02:45 pm 00:54

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
05/07/2024 11:19 am Created workorder. Kevin H.
05/07/2024 11:19 am Assigned: Kevin Hsueh Kevin H.
05/07/2024 11:19 am Updated status to Scheduled Kevin H.
05/07/2024 01:54 pm Check-in 05/07/2024 01:51 pm Kevin H.
05/07/2024 01:55 pm Arrived 05/07/2024 01:54 pm Kevin H.
05/07/2024 02:20 pm Customer Signature Posted Kevin H.
05/07/2024 02:46 pm Updated status to Service Completed Kevin H.
05/07/2024 02:46 pm Work Order Tasks Added Kevin H.
05/07/2024 02:46 pm Check-out 05/07/2024 02:45 pm Kevin H.
05/07/2024 02:50 pm Service Completed Kevin H.
05/07/2024 02:50 pm Updated status to Pending Approval Kevin H.
05/08/2024 02:29 pm Approved. Chu H.
05/08/2024 02:29 pm Updated status to Submitted for Invoicing Chu H.
05/08/2024 04:08 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41193