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W41208   Invoiced

05/13/2024, 08:30 am   
Remote
Service Contract
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]
2
0
Kevin Hsueh
No
032084

Work Requested

Troubleshoot Warehouse Network
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Warehouse internet is back up. Ambyth advised it was an IT&E modem issue. Per Gail, she was unable to reset her profile password. Reset to new password Gail provided and advised Gail of completion.
Work Completed Technician Check-in Check-out Actual Hrs
1 Warehouse internet is back up. Ambyth advised it was an IT&E modem issue. Per Gail, she was unable to reset her profile password. Reset to new password Gail provided and advised Gail of completion. Kevin Hsueh
05/13/2024 08:29 am 05/13/2024 09:25 am 00:56

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 18

Date/Time Comment Tech
05/13/2024 08:25 am Created workorder. Kevin H.
05/13/2024 08:25 am Assigned: Kevin Hsueh Kevin H.
05/13/2024 08:25 am Updated status to Scheduled Kevin H.
05/13/2024 08:29 am Check-in 05/13/2024 08:29 am Kevin H.
05/13/2024 08:29 am Arrived 05/13/2024 08:29 am Kevin H.
05/14/2024 08:42 am Updated Estimated Service Time (hrs) to Kevin H.
05/14/2024 08:42 am Contact Person modified to Gail Manuel Kevin H.
05/14/2024 08:42 am Service Type modified to Remote Kevin H.
05/14/2024 08:42 am Modified workorder. Kevin H.
05/14/2024 08:49 am Updated status to Service Completed Kevin H.
05/14/2024 08:49 am Work Order Tasks Added Kevin H.
05/14/2024 08:49 am Check-out 05/13/2024 09:25 am Kevin H.
05/14/2024 09:02 am Service Completed Kevin H.
05/14/2024 09:02 am Updated status to Pending Approval Kevin H.
05/14/2024 09:02 am No Signature: Remote Support Kevin H.
05/14/2024 02:29 pm Approved. Chu H.
05/14/2024 02:29 pm Updated status to Submitted for Invoicing Chu H.
05/14/2024 02:56 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41208