DSI WebApp

W41222 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Benjie Vivero

Scheduled Date/Time:

05/16/2024, 04:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)

Rates:

Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

032095

Work Requested

Per Benjie's request: Check Saipan Internet Slowness. Check what devices are using most bandwidth.

Work Requested by: Benjie Vivero

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Run speedtests and obtain results: 25.56Mbps download and 27.60Mbps upload. Per Benjie, Docomo is providing 30Mbps symmetrical. Speedtests are proper. Check bandwidth usage by IP Address for Saipan network. Found 2 IP Address that were using high amount of bandwidth: 192.168.2.158 and 192.168.2.103. Both devices are Ring Cameras. Sent findings to Benjie via email.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Run speedtests and obtain results: 25.56Mbps download and 27.60Mbps upload. Per Benjie, Docomo is providing 30Mbps symmetrical. Speedtests are proper. Check bandwidth usage by IP Address for Saipan network. Found 2 IP Address that were using high amount of bandwidth: 192.168.2.158 and 192.168.2.103. Both devices are Ring Cameras. Sent findings to Benjie via email.	Kevin Hsueh	05/16/2024 04:00 pm	05/16/2024 05:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/16/2024 05:01 pm	Created workorder.	Kevin H.
05/16/2024 05:01 pm	Assigned: Kevin Hsueh	Kevin H.
05/16/2024 05:01 pm	Updated status to Scheduled	Kevin H.
05/16/2024 05:03 pm	Check-in 05/16/2024 04:00 pm	Kevin H.
05/16/2024 05:06 pm	Updated status to Service Completed	Kevin H.
05/16/2024 05:06 pm	Work Order Tasks Added	Kevin H.
05/16/2024 05:06 pm	Check-out 05/16/2024 05:00 pm	Kevin H.
05/16/2024 05:09 pm	Service Completed	Kevin H.
05/16/2024 05:09 pm	Updated status to Pending Approval	Kevin H.
05/16/2024 05:09 pm	No Signature: Remote Support: Benjie Vivero	Kevin H.
05/17/2024 08:51 am	Approved.	Chu H.
05/17/2024 08:51 am	Updated status to Submitted for Invoicing	Chu H.
05/17/2024 10:46 am	Updated status to Invoiced	Jessica L.
05/17/2024 10:46 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41222

Work Orders