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W41260   Invoiced

06/07/2024, 10:30 am   
Onsite
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Mariah
06/07/2024
032137

Work Requested

Troubleshoot access to ghra.org
Work Requested by: Mariah Natuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Troubleshoot access to ghra.org at GHRA office. Unable to access ghra.org. Noted GHRA Docomo WAN IP is blacklisted. Contacted Docomo and website developer and provided the Docomo WAN IP address. website developer allowed access from the specific Docomo WAN IP and ghra.org is accessible. Contacted Docomo and advised them their IP is blacklisted and their team needs to resolve the blacklist issue.
Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot access to ghra.org at GHRA office. Unable to access ghra.org. Noted GHRA Docomo WAN IP is blacklisted. Contacted Docomo and website developer and provided the Docomo WAN IP address. website developer allowed access from the specific Docomo WAN IP and ghra.org is accessible. Contacted Docomo and advised them their IP is blacklisted and their team needs to resolve the blacklist issue. Kevin Hsueh
06/07/2024 09:58 am 06/07/2024 10:55 am 00:57

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
06/06/2024 03:05 pm Created workorder. Kevin H.
06/06/2024 03:05 pm Assigned: Kevin Hsueh Kevin H.
06/06/2024 03:05 pm Updated status to Scheduled Kevin H.
06/07/2024 09:58 am Check-in 06/07/2024 09:58 am Kevin H.
06/07/2024 09:59 am Arrived 06/07/2024 09:58 am Kevin H.
06/07/2024 10:56 am Customer Signature Posted Kevin H.
06/07/2024 11:15 am Updated status to Service Completed Kevin H.
06/07/2024 11:15 am Work Order Tasks Added Kevin H.
06/07/2024 11:15 am Check-out 06/07/2024 11:00 am Kevin H.
06/07/2024 11:20 am Service Completed Kevin H.
06/07/2024 11:20 am Updated status to Pending Approval Kevin H.
06/10/2024 10:09 am Approved. Chu H.
06/10/2024 10:09 am Updated status to Submitted for Invoicing Chu H.
06/10/2024 10:18 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41260