DSI WebApp

W41284 Invoiced

Customer/Point of Contact:

Equatorial Manufactory, Inc.
Linda Kasio

Scheduled Date/Time:

06/18/2024, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Kasio

Date Signed:

06/18/2024

Invoice Number:

032154

Work Requested

Troubleshoot Email Issues (GoDaddy Hosted)

Work Requested by: Linda Kasio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Linda, Lucy, Ricky, and Cynthia unable to access outlook.office.com. Confirmed issue due to outdated Google Chrome. Unable to update as all workstations running Windows 7. Install older stable version of Firefox. Confirmed outlook.office.com is accessible.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Linda, Lucy, Ricky, and Cynthia unable to access outlook.office.com. Confirmed issue due to outdated Google Chrome. Unable to update as all workstations running Windows 7. Install older stable version of Firefox. Confirmed outlook.office.com is accessible.	Kevin Hsueh	06/18/2024 09:00 am	06/18/2024 10:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 20

Date/Time	Comment	Tech
06/17/2024 04:41 pm	Created workorder.	Kevin H.
06/17/2024 04:41 pm	Assigned: Kevin Hsueh	Kevin H.
06/17/2024 04:41 pm	Updated status to Scheduled	Kevin H.
06/18/2024 08:51 am	Check-in 06/18/2024 08:50 am	Kevin H.
06/18/2024 08:52 am	Arrived 06/18/2024 08:51 am	Kevin H.
06/18/2024 10:04 am	Customer Signature Posted	Kevin H.
06/18/2024 10:07 am	Updated status to Service Completed	Kevin H.
06/18/2024 10:07 am	Work Order Tasks Added	Kevin H.
06/18/2024 10:07 am	Check-out 06/18/2024 10:00 am	Kevin H.
06/18/2024 10:10 am	Service Completed	Kevin H.
06/18/2024 10:10 am	Updated status to Pending Approval	Kevin H.
06/18/2024 10:41 am	Approved.	Chu H.
06/18/2024 10:41 am	Updated status to Submitted for Invoicing	Chu H.
06/18/2024 10:41 am	Approved.	Chu H.
06/18/2024 10:41 am	Updated status to Submitted for Invoicing	Chu H.
06/18/2024 10:42 am	Approved.	Chu H.
06/18/2024 10:42 am	Updated status to Submitted for Invoicing	Chu H.
06/18/2024 10:43 am	Approved.	Chu H.
06/18/2024 10:43 am	Updated status to Submitted for Invoicing	Chu H.
06/18/2024 03:17 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41284

Work Orders