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W41336   Invoiced

07/11/2024, 08:28 am   
Inhouse
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Alahas Pereda
Yes
Ben Suissa
07/15/2024
032200

Work Requested

VPN and troubleshoot email issues. Also check battery as it does not hold a charge.
Work Requested by: Katrina Suissa

Items Dropped Off 1

Item Serial Number Notes
1 Dell Inspiron Wireless mouse and charging cable included

Work Completed 1

Summary of Tasks

Dell laptop battery is bulging. Battery is bad and results in no charge held. Katrina dropped off 1 new HP Laptop. Transfer data from Dell laptop to HP Laptop. Setup MS Office 365, MEC4@unitekguam.com email, and SonicWALL VPN on new HP Laptop.
Work Completed Technician Check-in Check-out Actual Hrs
1 Dell laptop battery is bulging. Battery is bad and results in no charge held. Katrina dropped off 1 new HP Laptop. Transfer data from Dell laptop to HP Laptop. Setup MS Office 365, MEC4@unitekguam.com email, and SonicWALL VPN on new HP Laptop. Kevin Hsueh
07/12/2024 02:00 pm 07/12/2024 03:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
07/11/2024 08:34 am Created workorder. Alahas P.
07/11/2024 08:34 am Assigned: Kevin Hsueh Alahas P.
07/11/2024 08:34 am Updated status to Pending Schedule Alahas P.
07/11/2024 08:34 am Added customer equipment. Alahas P.
07/12/2024 04:15 pm Check-in 07/12/2024 02:00 pm Kevin H.
07/12/2024 04:16 pm Updated status to Service Completed Kevin H.
07/12/2024 04:16 pm Work Order Tasks Added Kevin H.
07/12/2024 04:16 pm Check-out 07/12/2024 03:00 pm Kevin H.
07/12/2024 04:19 pm Service Completed Kevin H.
07/12/2024 04:19 pm Updated status to Pending Approval Kevin H.
07/12/2024 04:19 pm No Signature: Kevin H.
07/12/2024 05:41 pm Approved. Chu H.
07/12/2024 05:41 pm Updated status to Submitted for Invoicing Chu H.
07/15/2024 09:01 am Customer Signature Posted Alahas P.
07/15/2024 09:09 am Updated status to Invoiced Jessica L.