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W41363   Invoiced

07/23/2024, 11:00 am   
Remote
Service Contract
RFVL.6008: Roberts Fowler and Visosky - Service Contract 2024
Roberts Fowler & Visosky - Service Contract 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Chu Hsieh
No
032208

Work Requested

Tim getting phishing emails.
Work Requested by: Tim Roberts

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Set hosted email server to add tags [SPF FAILED] OR [SPF ERROR] in subject title for emails being received from outside that did not meet the required SPF settings to reduce Spam/Phishing. This is to let the receiver know to watch out for possible issues. Sender Policy Framework (SPF) is an email authentication method that helps to identify the mail servers that are allowed to send email for a given domain. By using SPF, ISPs can identify email from spoofers, scammers and phishers as they try to send malicious email from a domain that belongs to a company or brand.
Work Completed Technician Check-in Check-out Actual Hrs
1 Set hosted email server to add tags [SPF FAILED] OR [SPF ERROR] in subject title for emails being received from outside that did not meet the required SPF settings to reduce Spam/Phishing. This is to let the receiver know to watch out for possible issues. Sender Policy Framework (SPF) is an email authentication method that helps to identify the mail servers that are allowed to send email for a given domain. By using SPF, ISPs can identify email from spoofers, scammers and phishers as they try to send malicious email from a domain that belongs to a company or brand. Chu Hsieh
07/23/2024 11:00 am 07/23/2024 12:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
07/23/2024 03:17 pm Created workorder. Chu H.
07/23/2024 03:17 pm Assigned: Chu Hsieh Chu H.
07/23/2024 03:17 pm Updated status to Scheduled Chu H.
07/23/2024 03:19 pm Check-in 07/23/2024 11:00 am Chu H.
07/23/2024 03:24 pm Updated status to Service Completed Chu H.
07/23/2024 03:24 pm Work Order Tasks Added Chu H.
07/23/2024 03:24 pm Check-out 07/23/2024 12:00 pm Chu H.
07/23/2024 03:27 pm Service Completed Chu H.
07/23/2024 03:27 pm Updated status to Pending Approval Chu H.
07/23/2024 03:27 pm No Signature: remote support Chu H.
07/24/2024 09:10 am Approved. Chu H.
07/24/2024 09:10 am Updated status to Submitted for Invoicing Chu H.
07/24/2024 09:18 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41363