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W41435   Invoiced

08/29/2024, 02:00 pm   
Onsite
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
No
032288

Work Requested

Troubleshoot MFP
Work Requested by: Katrina Suissa

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Kyocera MFP unable to scan to email. No SMTP settings configured. Configured SMTP settings (settings mirrored from Xerox MFP). Test scan to email successful. Added Katrina, Ben, and Mike email addresses to Kyocera printer address book.
Work Completed Technician Check-in Check-out Actual Hrs
1 Kyocera MFP unable to scan to email. No SMTP settings configured. Configured SMTP settings (settings mirrored from Xerox MFP). Test scan to email successful. Added Katrina, Ben, and Mike email addresses to Kyocera printer address book. Kevin Hsueh
08/29/2024 01:41 pm 08/29/2024 02:40 pm 00:59

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
08/29/2024 01:39 pm Created workorder. Kevin H.
08/29/2024 01:39 pm Assigned: Kevin Hsueh Kevin H.
08/29/2024 01:39 pm Updated status to Scheduled Kevin H.
08/29/2024 01:41 pm Check-in 08/29/2024 01:41 pm Kevin H.
08/29/2024 02:06 pm Arrived 08/29/2024 02:05 pm Kevin H.
08/29/2024 03:19 pm Updated status to Service Completed Kevin H.
08/29/2024 03:19 pm Work Order Tasks Added Kevin H.
08/29/2024 03:19 pm Check-out 08/29/2024 02:40 pm Kevin H.
08/29/2024 03:22 pm Service Completed Kevin H.
08/29/2024 03:22 pm Updated status to Pending Approval Kevin H.
08/29/2024 03:22 pm No Signature: WebApp was not loading while onsite at customer's location Kevin H.
09/03/2024 09:46 am Approved. Chu H.
09/03/2024 09:46 am Updated status to Submitted for Invoicing Chu H.
09/03/2024 10:49 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41435