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W41437 Invoiced

Customer/Point of Contact:

JMC Equipment Rental
Corey Paulino

Scheduled Date/Time:

08/30/2024, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

JMCE.6013: JMC Equipment - Service Contract (05/01/24 - 04/30/25)

Rates:

JMC Equipment - Service Contract (05/01/24 - 04/30/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Cookie Taitano

Date Signed:

08/30/2024

Invoice Number:

032298

Work Requested

Work with Docomo to setup new Docomo services

Work Requested by: Corey Paulino

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Setup new Docomo internet (WAN IP: 202.128.76.158). Update DNS records and SonicWALL Hosted Email Security inbound and outbound settings to point to 202.128.76.158. Test internet, send/receive email successfully. Setup Docomo SIP Trunk on 3CX. Perform test inbound and outbound calls successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Setup new Docomo internet (WAN IP: 202.128.76.158). Update DNS records and SonicWALL Hosted Email Security inbound and outbound settings to point to 202.128.76.158. Test internet, send/receive email successfully. Setup Docomo SIP Trunk on 3CX. Perform test inbound and outbound calls successfully.	Kevin Hsueh	08/30/2024 09:15 am	08/30/2024 11:15 am	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
08/30/2024 08:23 am	Created workorder.	Kevin H.
08/30/2024 08:23 am	Assigned: Kevin Hsueh	Kevin H.
08/30/2024 08:23 am	Updated status to Scheduled	Kevin H.
08/30/2024 09:20 am	Check-in 08/30/2024 09:15 am	Kevin H.
08/30/2024 09:20 am	Arrived 08/30/2024 09:15 am	Kevin H.
08/30/2024 11:07 am	Customer Signature Posted	Kevin H.
08/30/2024 11:47 am	Updated status to Service Completed	Kevin H.
08/30/2024 11:47 am	Work Order Tasks Added	Kevin H.
08/30/2024 11:47 am	Check-out 08/30/2024 11:15 am	Kevin H.
08/30/2024 04:17 pm	Work Completed not Explained to Customer Reason:	Kevin H.
08/30/2024 04:17 pm	Service Completed	Kevin H.
08/30/2024 04:17 pm	Updated status to Pending Approval	Kevin H.
09/03/2024 09:42 am	Approved.	Chu H.
09/03/2024 09:42 am	Updated status to Submitted for Invoicing	Chu H.
09/03/2024 09:43 am	Approved.	Chu H.
09/03/2024 09:43 am	Updated status to Submitted for Invoicing	Chu H.
09/03/2024 10:55 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41437

Work Orders