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W41441 Invoiced

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

09/01/2024, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

BLAW.6003: Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25)

Rates:

After Hour Service Charge (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

032299

Work Requested

No internet

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Lisa was in San Diego. Work with her as she text her staff on Guam to relay message to troubleshoot internet. Rebooted Sonicwall, switch and GTA Modem. Internet accessible. Need to be physically at Brooks office to troubleshoot more. Suspect issue with GTA service as modem Internet LED was red.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Lisa was in San Diego. Work with her as she text her staff on Guam to relay message to troubleshoot internet. Rebooted Sonicwall, switch and GTA Modem. Internet accessible. Need to be physically at Brooks office to troubleshoot more. Suspect issue with GTA service as modem Internet LED was red.	Chu Hsieh	09/01/2024 08:30 am	09/01/2024 09:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
09/03/2024 09:53 am	Created workorder.	Chu H.
09/03/2024 09:53 am	Assigned: Chu Hsieh	Chu H.
09/03/2024 09:53 am	Updated status to Scheduled	Chu H.
09/03/2024 09:54 am	Check-in 09/01/2024 08:30 am	Chu H.
09/03/2024 09:58 am	Updated status to Service Completed	Chu H.
09/03/2024 09:58 am	Work Order Tasks Added	Chu H.
09/03/2024 09:58 am	Check-out 09/01/2024 09:30 am	Chu H.
09/03/2024 10:02 am	Service Completed	Chu H.
09/03/2024 10:02 am	Updated status to Pending Approval	Chu H.
09/03/2024 10:02 am	No Signature: Remote	Chu H.
09/03/2024 10:03 am	Service Completed	Chu H.
09/03/2024 10:03 am	Updated status to Pending Approval	Chu H.
09/03/2024 10:03 am	No Signature: Remote	Chu H.
09/03/2024 10:04 am	Service Completed	Chu H.
09/03/2024 10:04 am	Updated status to Pending Approval	Chu H.
09/03/2024 10:04 am	No Signature: Remote	Chu H.
09/03/2024 10:06 am	Approved.	Chu H.
09/03/2024 10:06 am	Updated status to Submitted for Invoicing	Chu H.
09/03/2024 11:24 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41441

Work Orders