DSI WebApp

W41467 Invoiced

Customer/Point of Contact:

GTA TeleGuam
Tommy Blas (1 671 864-8457)

Scheduled Date/Time:

09/19/2024, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Rosanna Torres

Date Signed:

09/20/2024

Invoice Number:

032321

Work Requested

Troubleshoot video wall at Micronesian Mall store

Work Requested by: Tommy Blas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 3

Summary of Tasks

Reconfigure RGBLink Flex4ML. Image is showing properlyReconfigure RGBLink Flex4ML. Image is showing properly

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot the videowall. Rgblink Flex4ML configuration was misconfigured. Will visit Landmark at 4pm to check settings	Chu Hsieh	09/19/2024 01:30 pm	09/19/2024 02:30 pm	01:00
2	Document the videowall settings at Landmark site.	Chu Hsieh	09/19/2024 04:00 pm	09/19/2024 05:00 pm	01:00
3	Reconfigure RGBLink Flex4ML. Image is showing properly	Chu Hsieh	09/20/2024 02:00 pm	09/20/2024 03:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 23

Date/Time	Comment	Tech
09/19/2024 10:37 am	Created workorder.	Chu H.
09/19/2024 10:37 am	Assigned: Chu Hsieh	Chu H.
09/19/2024 10:37 am	Updated status to Scheduled	Chu H.
09/20/2024 03:09 pm	Check-in 09/19/2024 01:30 pm	Chu H.
09/20/2024 03:09 pm	Arrived 09/19/2024 01:30 pm	Chu H.
09/20/2024 03:11 pm	Updated status to In Progress	Chu H.
09/20/2024 03:11 pm	Check-out 09/19/2024 02:30 pm	Chu H.
09/20/2024 03:13 pm	Check-in 09/19/2024 04:00 pm	Chu H.
09/20/2024 03:14 pm	Updated status to In Progress	Chu H.
09/20/2024 03:14 pm	Check-out 09/19/2024 05:00 pm	Chu H.
09/20/2024 03:15 pm	Check-in 09/20/2024 02:00 am	Chu H.
09/20/2024 03:17 pm	Updated status to Service Completed	Chu H.
09/20/2024 03:17 pm	Work Order Tasks Added	Chu H.
09/20/2024 03:17 pm	Check-out 09/20/2024 03:00 pm	Chu H.
09/20/2024 03:19 pm	Updated status to Service Completed	Chu H.
09/20/2024 03:19 pm	Work Order Tasks Added	Chu H.
09/20/2024 03:19 pm	Check-out 09/20/2024 03:00 pm	Chu H.
09/20/2024 03:21 pm	Customer Signature Posted	Chu H.
09/20/2024 03:22 pm	Service Completed	Chu H.
09/20/2024 03:22 pm	Updated status to Pending Approval	Chu H.
09/23/2024 10:09 pm	Approved.	Chu H.
09/23/2024 10:09 pm	Updated status to Submitted for Invoicing	Chu H.
09/24/2024 02:30 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41467

Work Orders