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W41492 Invoiced

Customer/Point of Contact:

Unitek Environmental
Hannah Takano

Scheduled Date/Time:

09/30/2024, 01:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

032346

Work Requested

Hannah Takano reported she is locked out of her workstation

Work Requested by: Hannah Takano

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote support with Hannah Takano. Hannah advised that she reset her login password and now is unable to login. Login to UEGSRV remotely and reset Hannah's login password to a new password Hannah provided. Confirmed with Hannah she can now login to the workstation successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remote support with Hannah Takano. Hannah advised that she reset her login password and now is unable to login. Login to UEGSRV remotely and reset Hannah's login password to a new password Hannah provided. Confirmed with Hannah she can now login to the workstation successfully.	Kevin Hsueh	09/30/2024 01:15 pm	09/30/2024 01:47 pm	00:32

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/30/2024 01:45 pm	Created workorder.	Kevin H.
09/30/2024 01:45 pm	Assigned: Kevin Hsueh	Kevin H.
09/30/2024 01:45 pm	Updated status to Scheduled	Kevin H.
09/30/2024 01:47 pm	Check-in 09/30/2024 01:15 pm	Kevin H.
09/30/2024 01:48 pm	Updated status to Service Completed	Kevin H.
09/30/2024 01:48 pm	Work Order Tasks Added	Kevin H.
09/30/2024 01:48 pm	Check-out 09/30/2024 01:47 pm	Kevin H.
09/30/2024 01:50 pm	Service Completed	Kevin H.
09/30/2024 01:50 pm	Updated status to Pending Approval	Kevin H.
09/30/2024 01:50 pm	No Signature: Remote Support: Hannah Takano	Kevin H.
10/01/2024 04:14 pm	Approved.	Chu H.
10/01/2024 04:14 pm	Updated status to Submitted for Invoicing	Chu H.
10/01/2024 04:41 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41492

Work Orders