DSI WebApp

W41513 Invoiced

Customer/Point of Contact:

Equatorial Manufactory, Inc.
Linda Kasio

Scheduled Date/Time:

10/11/2024, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lucy

Date Signed:

10/11/2024

Invoice Number:

032361

Work Requested

Troubleshoot internet/network issues

Work Requested by: Linda Kasio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

POSIM on iMac unable to open. Error message states: unable to check license server. Noted iMac had no internet access. Check Ethernet settings and noted no IP Settings present. Restored IP settings on iMac and reboot. Test access to POSIM with Lucy successfully

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	POSIM on iMac unable to open. Error message states: unable to check license server. Noted iMac had no internet access. Check Ethernet settings and noted no IP Settings present. Restored IP settings on iMac and reboot. Test access to POSIM with Lucy successfully	Kevin Hsueh	10/11/2024 01:56 pm	10/11/2024 02:32 pm	00:36

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/11/2024 10:50 am	Created workorder.	Kevin H.
10/11/2024 10:50 am	Assigned: Kevin Hsueh	Kevin H.
10/11/2024 10:50 am	Updated status to Scheduled	Kevin H.
10/11/2024 01:56 pm	Check-in 10/11/2024 01:56 pm	Kevin H.
10/11/2024 02:15 pm	Arrived 10/11/2024 01:57 pm	Kevin H.
10/11/2024 02:17 pm	Customer Signature Posted	Kevin H.
10/11/2024 02:34 pm	Updated status to Service Completed	Kevin H.
10/11/2024 02:34 pm	Work Order Tasks Added	Kevin H.
10/11/2024 02:34 pm	Check-out 10/11/2024 02:32 pm	Kevin H.
10/11/2024 02:35 pm	Service Completed	Kevin H.
10/11/2024 02:35 pm	Updated status to Pending Approval	Kevin H.
10/11/2024 02:41 pm	Approved.	Chu H.
10/11/2024 02:41 pm	Updated status to Submitted for Invoicing	Chu H.
10/14/2024 09:36 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41513

Work Orders