DSI WebApp

W41514 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Jiao Jiao Zhu (671-649-2000)

Scheduled Date/Time:

10/14/2024, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jiao Jiao Zhu

Date Signed:

10/14/2024

Invoice Number:

032363

Work Requested

Setup VPN access for Royal Orchid PI Office Accounting support.

Work Requested by: Jiao Jiao Zhu

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Setup SonicWALL SSL VPN on SonicWALL TZ. download and install on PI Office laptop. Test connect to VPN successfully. Brought back 1 old workstation to reprep at DSI as a terminal/RDP workstation.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Setup SonicWALL SSL VPN on SonicWALL TZ. download and install on PI Office laptop. Test connect to VPN successfully. Brought back 1 old workstation to reprep at DSI as a terminal/RDP workstation.	Kevin Hsueh	10/14/2024 09:28 am	10/14/2024 11:25 am	01:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/14/2024 08:32 am	Created workorder.	Kevin H.
10/14/2024 08:32 am	Assigned: Kevin Hsueh	Kevin H.
10/14/2024 08:32 am	Updated status to Scheduled	Kevin H.
10/14/2024 09:28 am	Check-in 10/14/2024 09:28 am	Kevin H.
10/14/2024 09:29 am	Arrived 10/14/2024 09:28 am	Kevin H.
10/14/2024 11:23 am	Customer Signature Posted	Kevin H.
10/14/2024 11:26 am	Updated status to Service Completed	Kevin H.
10/14/2024 11:26 am	Work Order Tasks Added	Kevin H.
10/14/2024 11:26 am	Check-out 10/14/2024 11:25 am	Kevin H.
10/14/2024 11:28 am	Service Completed	Kevin H.
10/14/2024 11:28 am	Updated status to Pending Approval	Kevin H.
10/14/2024 08:04 pm	Approved.	Chu H.
10/14/2024 08:04 pm	Updated status to Submitted for Invoicing	Chu H.
10/15/2024 09:05 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41514

Work Orders