DSI WebApp

W41545 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

10/30/2024, 01:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

032394

Work Requested

Troubleshoot Exchange. Email not flowing per Nel.

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Nel reported emails not flowing. Login to JBSRV and noted C: Drive where Exchange EDB is stored is full. Free up 13.8GB of disk space. Restart MS Exchange IS Service. Test send and receive emails successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Nel reported emails not flowing. Login to JBSRV and noted C: Drive where Exchange EDB is stored is full. Free up 13.8GB of disk space. Restart MS Exchange IS Service. Test send and receive emails successfully.	Kevin Hsueh	10/30/2024 01:00 pm	10/30/2024 01:40 pm	00:40

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
10/30/2024 01:37 pm	Created workorder.	Kevin H.
10/30/2024 01:37 pm	Assigned: Kevin Hsueh	Kevin H.
10/30/2024 01:37 pm	Updated status to Scheduled	Kevin H.
10/30/2024 01:39 pm	Check-in 10/30/2024 01:00 pm	Kevin H.
10/30/2024 01:42 pm	Updated status to Service Completed	Kevin H.
10/30/2024 01:42 pm	Work Order Tasks Added	Kevin H.
10/30/2024 01:42 pm	Check-out 10/30/2024 01:40 pm	Kevin H.
10/31/2024 01:16 pm	Service Completed	Kevin H.
10/31/2024 01:16 pm	Updated status to Pending Approval	Kevin H.
10/31/2024 01:16 pm	No Signature: Remote Support	Kevin H.
11/01/2024 01:22 pm	Approved.	Chu H.
11/01/2024 01:22 pm	Updated status to Submitted for Invoicing	Chu H.
11/01/2024 01:35 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41545

Work Orders