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W41551   Invoiced

11/01/2024, 09:49 am   
Inhouse
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Alahas Pereda
Yes
JoJo
11/01/2024
032407

Work Requested

Diagnose cursor/mouse issue and update Skype.
Work Requested by: Alma Dimla

Items Dropped Off 1

Item Serial Number Notes
1 Panasonic Toughbook - T0493 Charging cable included.

Work Completed 1

Summary of Tasks

Touch screen has phantom touches occuring causing the touchpad mouse to not function properly. Disable touch screen and no phantom touches present. Touch pad mouse works properly. Check Skype to download and install latest update. However, Skype is already on the latest version 8.130.0.205
Work Completed Technician Check-in Check-out Actual Hrs
1 Touch screen has phantom touches occuring causing the touchpad mouse to not function properly. Disable touch screen and no phantom touches present. Touch pad mouse works properly. Check Skype to download and install latest update. However, Skype is already on the latest version 8.130.0.205 Kevin Hsueh
11/01/2024 01:00 pm 11/01/2024 02:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
11/01/2024 09:52 am Created workorder. Alahas P.
11/01/2024 09:52 am Assigned: Kevin Hsueh Alahas P.
11/01/2024 09:52 am Updated status to Pending Schedule Alahas P.
11/01/2024 09:52 am Added customer equipment. Alahas P.
11/01/2024 02:16 pm Check-in 11/01/2024 01:00 pm Kevin H.
11/01/2024 02:17 pm Updated status to Service Completed Kevin H.
11/01/2024 02:17 pm Work Order Tasks Added Kevin H.
11/01/2024 02:17 pm Check-out 11/01/2024 02:00 pm Kevin H.
11/01/2024 02:19 pm Service Completed Kevin H.
11/01/2024 02:19 pm Updated status to Pending Approval Kevin H.
11/01/2024 02:19 pm Signature for Later: Laptop will be picked up by Morrico Kevin H.
11/01/2024 04:22 pm Customer Signature Posted Alahas P.
11/05/2024 09:11 am Approved. Chu H.
11/05/2024 09:11 am Updated status to Submitted for Invoicing Chu H.
11/05/2024 09:11 am Approved. Chu H.
11/05/2024 09:11 am Updated status to Submitted for Invoicing Chu H.
11/05/2024 09:55 am Updated status to Invoiced Jessica L.