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W41590   Invoiced

11/22/2024, 09:30 am   
Onsite
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Lucy
11/22/2024
032426

Work Requested

Troubleshoot Lucy's network connection
Work Requested by: Lucy

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Network adapter on Lucy's workstation showing no connectivity. Test network line and confirm ok. Reinstall Network Adapter driver and reboot workstation. Confirmed internet is now accessible.
Work Completed Technician Check-in Check-out Actual Hrs
1 Network adapter on Lucy's workstation showing no connectivity. Test network line and confirm ok. Reinstall Network Adapter driver and reboot workstation. Confirmed internet is now accessible. Kevin Hsueh
11/22/2024 09:40 am 11/22/2024 10:08 am 00:28

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 16

Date/Time Comment Tech
11/22/2024 09:23 am Created workorder. Kevin H.
11/22/2024 09:23 am Assigned: Kevin Hsueh Kevin H.
11/22/2024 09:23 am Updated status to Scheduled Kevin H.
11/22/2024 09:40 am Check-in 11/22/2024 09:40 am Kevin H.
11/22/2024 09:41 am Arrived 11/22/2024 09:41 am Kevin H.
11/22/2024 09:50 am Customer Signature Posted Kevin H.
11/22/2024 10:09 am Updated status to Service Completed Kevin H.
11/22/2024 10:09 am Work Order Tasks Added Kevin H.
11/22/2024 10:09 am Check-out 11/22/2024 10:08 am Kevin H.
11/22/2024 10:11 am Service Completed Kevin H.
11/22/2024 10:11 am Updated status to Pending Approval Kevin H.
11/24/2024 07:40 pm Approved. Chu H.
11/24/2024 07:40 pm Updated status to Submitted for Invoicing Chu H.
11/24/2024 07:40 pm Approved. Chu H.
11/24/2024 07:40 pm Updated status to Submitted for Invoicing Chu H.
11/25/2024 09:18 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41590